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The Westin New York at Times Square
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OpinionWell
Rank
77th
Out of 676
The Westin New York at Times Square
Average Price: $433
Check Rates
Hotel Class:
270 West 43rd Street
New York City, 10036
View map
4-Star Hotel Rank:
32 of 106
Average review rating:
4.16
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
20
)
,
Expedia
(
53
)
,
MyTravelGuide
(
1112
)
,
Travelocity
(
70
)
,
TripAdvisor
(
2135
)
,
YahooTravel
(
121
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
.
Noise:
Recent comments
complained about noise.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
Recent comments
complained about bed bugs.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
annoy
(32)
avoid
(27)
bad
(107)
bed bugs
(54)
big deal
(19)
broken
(13)
complain
(51)
complaint
(49)
cramped
(12)
dated
(14)
difficult
(26)
dirty
(34)
disappoint
(119)
disgust
(11)
disturbing
(13)
downside
(16)
expensive
(148)
hard
(49)
hassle
(11)
hectic
(18)
horrible
(10)
inconvenient
(11)
issue
(122)
lack
(29)
loud
(27)
mad
(16)
mess
(12)
mistake
(19)
negative
(59)
noise
(183)
noisy
(46)
overpriced
(22)
poor
(50)
pricey
(42)
problem
(162)
ridiculous
(27)
rock
(24)
rude
(57)
shame
(12)
shock
(12)
slow
(39)
smell
(39)
terrible
(34)
tiny
(26)
uncomfortable
(12)
unfortunate
(39)
unhelpful
(17)
worn
(11)
worst
(28)
wrong
(39)
See more
Wrong
Appears in 63 comments.
The following words were used in comments with
Wrong:
bar
(4)
bed
(9)
clean
(3)
comfortable
(3)
concierge
(6)
eat
(5)
helpful
(3)
hotel
(8)
liked
(4)
new
(3)
nice
(3)
not
(16)
order
(7)
room
(18)
rude
(4)
service
(5)
shower
(3)
staff
(6)
tip
(3)
view
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
though they didn't do anything
wrong
, the services didn't seem as personal as our previous experiences in other properties.
"Great NYC Stay... "
Read full review
on
TripAdvisor
4/8/2012
Vote
2.
Don't get me
wrong
, it was not a horrible stay, but I had a room booked for over 3 weeks, and was given a low level room (11).
"A little disappointing, but still a pleasant stay. "
Read full review
on
TripAdvisor
4/4/2012
Vote
3.
Also the coffee (even though it's an esspresso machine) is luke warm which was so strange I thought we were doing something
wrong
.
"Club Atrium Room MAJOR disappointment because the Atrium Club is hardly open or accessible!!! "
Read full review
on
TripAdvisor
2/16/2012
Vote
4.
We booked the Westin as we wanted to finish our trip off in style, and having previously stayed in Westin hotels in both Dublin and Madrid, we thought we couldn't go
wrong
.
"Very disappointing..... "
Read full review
on
TripAdvisor
1/18/2012
Vote
5.
Then it all went
wrong
.
"Absolutely horrendous after care "
Read full review
on
TripAdvisor
1/9/2012
Vote
6.
But hey, nothing
wrong
really.
"Great location, comfrotable room "
Read full review
on
TripAdvisor
10/31/2011
Vote
7.
Myself and three others stayed at this hotel thinking as it looked good the room would be better aswell as the customer service but how
wrong
were we?Firstly for a group of four in one room with two double beds was cramped with a not so nice bathroom with a slide door and no lock.
"Don't waste your time here, go to Paramount!!! "
Read full review
on
TripAdvisor
9/28/2011
Vote
8.
What is
wrong
with these people?.
"Dicraceful practice "
Read full review
on
TripAdvisor
9/19/2011
Vote
9.
but being myself a SPG, reading so many good reviews here and booking well in advance, what could go
wrong
? Hoping for the best, made a few feasible requests, like a higher floor with city view and a late check-out.
"Beware of weekends "
Read full review
on
TripAdvisor
7/29/2011
Vote
10.
And after all this our bill was all
wrong
.
"Find another hotel in New York!! "
Read full review
on
TripAdvisor
5/25/2011
Vote
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