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Rank
77th
Out of 676

The Westin New York at Times Square

Average Price: $433  
 
Hotel Class:
270 West 43rd Street
New York City, 10036 View map  
4-Star Hotel Rank: 32 of 106
Average review rating: 4.16
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 51 comments. 
The following words were used in comments with Slow:
bar (3)   bathroom (2)   decent (2)   desk (6)   expectation (2)   great (3)   hotel (5)   housekeeping (3)   internet (7)   liked (3)   lobby (2)   not (10)   problem (3)   reviews (2)   room (11)   rude (2)   service (8)   shower (3)   staff (4)   tip (2)    
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1. Not dismissive, not rude, not too slow - but just not very personal.
"A handy place to stay for nights at the theatre. " Read full review on TripAdvisor   5/12/2012 Vote      
2. My only quibble was with check in, very slow, one clerk working on Friday afternoon and lots of disgruntled folks milling around in the lobby.
"great place to stay " Read full review on TripAdvisor   5/11/2012 Vote      
3. everything else (including shower caps, ear buds /q-tips, body wash) needed to be requested and was slow to be brought up.
"great to stay - if you can afford it! " Read full review on TripAdvisor   4/2/2012 Vote      
4. I would have given the hotel an 'excellent' rating but for our slow room internet connection, with a jack with a wobbly fit despite a rubber stabilizer on the cord.
"Going to a Broadway Show? Stay Here " Read full review on TripAdvisor   3/20/2012 Vote      
5. Staff on ground floor worked impossibly slow to retrieve luggage.
"Subpar stay " Read full review on TripAdvisor   2/6/2012 Vote      
6. It may have been because of the holidays that service was slow but that is not the problem of the guest, it's up to management to adjust accordingly.
"Very slow front desk service! " Read full review on TripAdvisor   12/29/2011 Vote      
7. The room was clean, the only thing not working was the Mac computer that was in the room, once I plugged in the network cable it worked fine (albeit slow).
"Great Location for Times Square, Subway, Theater District " Read full review on TripAdvisor   12/26/2011 Vote      
8. The front desk was slow to respond to waiting guests and room service often left our room without amenities requiring us to call housekeeping on about 3or 4 occassions for supplies- and yes we did leave a couple of dollar tip every day.
"Great location, average service " Read full review on TripAdvisor   9/24/2011 Vote      
9. The only negative that comes to mind is the supposedly free internet access for Starwood Card holders but it was so slow most of the time that it was not usable.
"The Best you can get at times square..... " Read full review on TripAdvisor   9/13/2011 Vote      
10. The only negative that comes to mind is the supposedly free internet access for Starwood Card holders but it was so slow most of the time that it was not usable.
"Nice hotel in good location. " Read full review on TripAdvisor   9/12/2011 Vote      
   
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