The Westin New York at Times Square, New York City, Terrible

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OpinionWell
Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Terrible

Appears in 56 comments.

The following words were used in comments with Terrible:
$ (4) bar (2) bathroom (3) clean (3) desk (3) experience (4) hotel (9) lighting (3) lumpy (3) management (3) new (5) not (9) plus (3) rating (3) reservation (2) room (12) service (9) small (4) smell (3) staff (5)

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1. terrible service.

"Unfriendly, dirty, but a great location " Read full review on TripAdvisor 5/16/2012 Vote

2. What they offered us up in the bar was terrible.

"Location central otherwise unimpressive " Read full review on TripAdvisor 5/11/2012 Vote

3. the room had a terrible odor the entire time we were there.

"good hotel " Read full review on TripAdvisor 3/20/2012 Vote

4. Breakfast at Shula's - terribly overpriced and the fruit was brown.

"Not good for your health " Read full review on TripAdvisor 3/2/2012 Vote

5. For this reason alone I am rating this hotel LOW/TERRIBLE.

"Club Atrium Room MAJOR disappointment because the Atrium Club is hardly open or accessible!!! " Read full review on TripAdvisor 2/16/2012 Vote

6. It was a modern clean hotel but the service was terrible, the concierge desk was not helpful or friendly at all.

"Not worth the money and no free wifi " Read full review on TripAdvisor 1/4/2012 Vote

7. Was somewhat concerned after reading the 'terrible' comments, but had already made the reservations.

"First time in NYC " Read full review on TripAdvisor 12/9/2011 Vote

8. The sheets were disgusting and the service was terrible.

"Terrible hotel " Read full review on TripAdvisor 10/14/2011 Vote

9. Service is not just terrible but not existent.

"Very ordinary - to be avoided - Westin by name only " Read full review on TripAdvisor 8/24/2011 Vote

10. Staff terrible, our welcome was a 'Give me your credit card in case you break something, after we found out the hitel had blocked the whole card.

"You think it's all about location? " Read full review on TripAdvisor 8/4/2011 Vote