The Westin New York at Times Square, New York City, Unfortunate

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OpinionWell
Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Unfortunate

Appears in 52 comments.

The following words were used in comments with Unfortunate:
bed (4) great (5) guest (6) hotel (23) liked (5) location (2) luxurious (2) management (2) much (2) new (3) night (2) not (11) phone (3) please (2) problem (2) room (29) service (3) small (2) view (3) warm (2)

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1. maybe, unfortunately I have a higher expectation of the hotels I stay at and this place didn't care nor come close.

"Unimpressive Staff " Read full review on TripAdvisor 3/19/2012 Vote

2. We were just looking for some luxury to end our honeymoon in the states-unfortunately we didn't find it in the 5* Westin times square.

"Very disappointing..... " Read full review on TripAdvisor 1/18/2012 Vote

3. unfortunately if people don't check out on time it has a knock on effect,you cannot blame the staff,which i believe can happen from time to time.

"A Great Place To Stay,Great location " Read full review on TripAdvisor 11/29/2011 Vote

4. unfortunately, recently it feels like the hotel is declining in two of those areas.

"Unfortunately, the last time I'll Stay Here " Read full review on TripAdvisor 11/16/2011 Vote

5. unfortunately, it rained for the outdoor concert.

"Great "Times Square" Location Hotel " Read full review on TripAdvisor 10/20/2011 Vote

6. unfortunately we should have paid 15 bucks to connect to the Internet per day.

"Not what we excepted " Read full review on TripAdvisor 10/4/2011 Vote

7. unfortunately there were some point that weren't ok:1.

"Not what we excepted " Read full review on TripAdvisor 10/4/2011 Vote

8. unfortunately the 'heavenly shower' disappeared the last time I check-in.

"Good hotel at a great location " Read full review on TripAdvisor 9/28/2011 Vote

9. I said to her to call my husband but his phone was unfortunately switched off (we travelled from UK and used our phones for emergencies rather than had it on all day).

"Horrible Hector! " Read full review on TripAdvisor 9/27/2011 Vote

10. unfortunately my mini fridge was not cold so I had warm water upon check-in.

"Great Hotel in Prime Location " Read full review on TripAdvisor 6/7/2011 Vote