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OpinionWell
Rank
77th
Out of 676

The Westin New York at Times Square

Average Price: $433  
 
Hotel Class:
270 West 43rd Street
New York City, 10036 View map  
4-Star Hotel Rank: 32 of 106
Average review rating: 4.16
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Dirty
Appears in 73 comments. 
The following words were used in comments with Dirty:
arrival (4)   bags (4)   bathroom (9)   bed (11)   carpet (6)   clean (6)   dusty (4)   floor (11)   hotel (12)   location (4)   never (5)   nice (7)   noisy (7)   not (18)   phone (4)   room (24)   sheets (7)   shower (5)   stains (5)   towel (6)    
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1. NYC is noisy a bit dirty but vibrant.
"Just loved this. " Read full review on TripAdvisor   5/14/2012 Vote      
2. The towels didn't smell 'fresh' (they didn't smell dirty mind you, just not that hotel bleach smell you expect in a hotel using all cotton, white towels).
"Beautiful views of NYC and a central location but some details overlooked " Read full review on TripAdvisor   2/16/2012 Vote      
3. Was a little dirty to my standards so we were moved and the 2nd room was fine.
"Service needs inprovement " Read full review on TripAdvisor   12/21/2011 Vote      
4. However, the duvet had large stain on it and despite leaving a note asking for bedding to be changed the next day we returned back to find that the dirty duvet was still on the bed.
"Great location but otherwise nothing special " Read full review on TripAdvisor   12/10/2011 Vote      
5. The rooms are stale and, in fact, feel dirty (see some of the pictures posted by prior guests) and in need of upkeep (chipped paint, humming electrical wires, etc.
"Unfortunately, the last time I'll Stay Here " Read full review on TripAdvisor   11/16/2011 Vote      
6. The rooms walls were dirty, the sheets were stained, the bed ruffel was VERY dirty and disgusting.
"Good location, bad rooms " Read full review on TripAdvisor   10/4/2011 Vote      
7. The hotel is okay, not at the standard of other Westins I have stayed in, the bathroom looked dirty and when we checked in the toilet did not work but was quickly remedied.
"Great location for first timers to NYC " Read full review on TripAdvisor   8/6/2011 Vote      
8. There were dirty used towels on the floor not cleaned up from prior guest.
"Decent..for the most part... " Read full review on TripAdvisor   4/20/2011 Vote      
9. dirty under the beds and dresser, behind the TV etc.
"OK but thats it! " Read full review on TripAdvisor   2/1/2011 Vote      
10. When we arrived the room hadn't been cleaned properly with hairclips in the bedside drawer, full of hair, together with dirty tissues and money, which was a bit off putting.
"Excellent location " Read full review on TripAdvisor   12/30/2010 Vote      
   
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