The Westin New York at Times Square, New York City, Horrible

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Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Horrible

Appears in 24 comments.

The following words were used in comments with Horrible:
avoid (2) bed (2) bellman (2) concierge (3) hotel (3) night (3) noise (3) not (4) room (8) rude (3) service (5) staff (3) street (5)

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1. Don't get me wrong, it was not a horrible stay, but I had a room booked for over 3 weeks, and was given a low level room (11).

"A little disappointing, but still a pleasant stay. " Read full review on TripAdvisor 4/4/2012 Vote

2. Got to the room witch was very spacious and up to date yet had horrible Wifi reception but the bed more than compensated for that .

"Westin Times Square Rocks !!! " Read full review on TripAdvisor 4/2/2012 Vote

3. As for the room it was ok the bed was nice but the pillows were horrible.

"2 Nights of neck aches " Read full review on TripAdvisor 12/19/2011 Vote

4. horrible little thing.

"A good base for an amazing experience! " Read full review on TripAdvisor 9/28/2011 Vote

5. The food was horrible, the service the same and I'm sure the bartender was away as the drinks.

"A safe haven in a Hurricane... " Read full review on TripAdvisor 9/1/2011 Vote

6. In short do not stay at this horrible place it cost 400 dollars a night and i have left very unhappy.

"What an utter disgrace " Read full review on TripAdvisor 4/19/2011 Vote

7. The $15/day internet access was horrible.

"Great View, Clean Comfortable Rooms, Heavenly Shower, Comfortable Bed, Perfect Location... Horrible Internet!!!!! " Read full review on TripAdvisor 5/4/2009 Vote

8. In each case, it takes forever to get them fixed and the staff response is horrible.

"Although good location and rooms, poor maintenance and service " Read full review on TripAdvisor 4/13/2009 Vote

9. You have to wonder if the hotel was simply trying to avoid any fault by treating me this way when all I wanted to do was help avoid someone else from going through the horrible week I've had with no end in sight.

Read full review 10/25/2008 Vote

10. horrible street noise, concierge service very rude.

Read full review on MyTravelGuide 7/19/2008 Vote