Home » United States » New York » New York Destinations » New York Hotels » The Westin New York at Times Square
Back to search results
OpinionWell
Rank
77th
Out of 676

The Westin New York at Times Square

Average Price: $433  
 
Hotel Class:
270 West 43rd Street
New York City, 10036 View map  
4-Star Hotel Rank: 32 of 106
Average review rating: 4.16
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)
SAFE TO BOOK ? (3/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Issue
Appears in 150 comments. 
The following words were used in comments with Issue:
bathroom (9)   bed (12)   busy (7)   desk (6)   few (8)   great (10)   helpful (6)   hotel (31)   housekeeping (10)   liked (6)   management (11)   need (5)   night (6)   not (29)   problem (8)   reception (6)   room (57)   service (19)   small (7)   staff (17)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Regardless this is a nice property and the issues I had are very easily correctable, sounds like the General Manager just needs to mention some of my items to the executive housekeeper at their next meeting.
"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor   4/23/2012 Vote      
2. Fix housekeeping issues and this would be a weak 4 star property.
"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor   4/23/2012 Vote      
3. Perhaps the largest issues I had was there was some type of black gunk on the stainless steel rings that bolt the night stands to the floor.
"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor   4/23/2012 Vote      
4. Apart from the intial issue with the room we were very impressed with this hotel.
"Good Hotel, Great Location " Read full review on TripAdvisor   4/23/2012 Vote      
5. I did come across a few issues with housekeeping.
"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor   4/23/2012 Vote      
6. Appreciated the free wifi for SPG members (worked well the whole time); the only issue was getting it credited at check out.
"Perfect for a weekend on Broadway! " Read full review on TripAdvisor   4/21/2012 Vote      
7. so first thing on the 12th I called up the service desk and complained about it- they promptly moved me to a different room and promise me that they will investigate the whole bed bug issues.
"Westin guest room- now with bed bugs and body fluids. " Read full review on TripAdvisor   4/17/2012 Vote      
8. The main issue is that the Westin in Sydney and Melbourne Australia is really at the very high end of the market, and the rooms, decor etc show it.
"Comfortable, but for the price doesn't live up to the Westin (Australia) brand " Read full review on TripAdvisor   4/10/2012 Vote      
9. He promised to look into the issue and get back to me.
"A little disappointing, but still a pleasant stay. " Read full review on TripAdvisor   4/4/2012 Vote      
10. During my stay in the second week, I raised another small issue with someone at the front desk who was incredibly sincere and apologetic.
"A little disappointing, but still a pleasant stay. " Read full review on TripAdvisor   4/4/2012 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved