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Rank
77th
Out of 676

The Westin New York at Times Square

Average Price: $433  
 
Hotel Class:
270 West 43rd Street
New York City, 10036 View map  
4-Star Hotel Rank: 32 of 106
Average review rating: 4.16
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Inconvenient
Appears in 18 comments. 
The following words were used in comments with Inconvenient:
bath (2)   curtain (2)   few (2)   great (3)   hotel (6)   not (4)   room (7)   secure (2)   service (3)   shower (2)   small (2)   staff (4)   tub (2)    
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1. This is very inconvenient for placing your shaving and washing products.
"Great location in a great city! " Read full review on TripAdvisor   3/5/2012 Vote      
2. Other travelers can decide whether I am being too kind, but I will only deduct one star for this inconvenience.
"Very comfortable, excellent service, great location " Read full review on TripAdvisor   12/30/2011 Vote      
3. They were helpful prior to us travelling with organising a limo for our wedding day but after that we all felt that the staff looked upon you as an inconvenience.
"Third and worse stay at the Westin " Read full review on TripAdvisor   11/12/2011 Vote      
4. The other inconvenience was the room safe which we could not open on several occassions requiring another visit from housekeeping to get it open.
"Great location, average service " Read full review on TripAdvisor   9/24/2011 Vote      
5. the overall customer service was poor, i was disgusted in the fact we was staying in a top hotel yet felt like i was an inconvenience for some of the hotel staff.
"read for a simple review which i hope you find helpful " Read full review on TripAdvisor   7/6/2011 Vote      
6. This was inconvenient and we were never given a real reason for having to move.
"rooms nice, service poor, staff rude " Read full review on TripAdvisor   6/2/2011 Vote      
7. Then she went to 'manager' in back about 5 different times and said our room would be ready in 30 minutes and gave us a hotel credit for the inconvenience.
"Excellent location and great hotel! " Read full review on TripAdvisor   1/8/2010 Vote      
8. Not the end of the world, but inconvenient and inconsiderate of them not to advise me when I called the day prior to request the late check out.
"Good Location - Poor Service " Read full review on TripAdvisor   3/22/2009 Vote      
9. However, they allowed us to have a complimentary meal at the restaurant and later in the week sent some wine and cheese up to our room as an apology for the inconvenience.
"Lovely Hotel " Read full review on TripAdvisor   8/10/2008 Vote      
10. Personally I don`t see it as an inconvenience but rather reassuring to know that the hotel security we`re ensuring the safety of all the guests.
"A good big chain hotel " Read full review on TripAdvisor   2/10/2008 Vote      
   
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