The Westin New York at Times Square, New York City, Disgust

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Rank

77th

Out of 676

The Westin New York at Times Square	Average Price: $433 Check Rates

Hotel Class:

270 West 43rd Street

New York City, 10036 View map

4-Star Hotel Rank: 32 of 106
Average review rating: 4.16

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (20) , Expedia (53) , MyTravelGuide (1112) , Travelocity (70) , TripAdvisor (2135) , YahooTravel (121)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Disgust

Appears in 11 comments.

The following words were used in comments with Disgust:
$ (2) bed (3) dirty (2) hotel (5) poor (2) room (2) service (3) sheets (2) stains (2)

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1. Another women's hair was on the floor in the bathroom, working in the business I know this is actually hard to control but it is disgusting.

"Great location, fix housekeeping issues for 4 star rating. " Read full review on TripAdvisor 4/23/2012 Vote

2. I arrived late in the evening (April 12, 2012), dropped off my bags, left the hotel for a dinner party and was so exhausted when I returned to my room I crawled in bed without turning on the lights to notice the disgusting stains of dry, yellow-ish, crusty, human matter (I can only imagine either semen or otherwise) on the top of my duvet cover.

"Sadly Unsanitary " Read full review on TripAdvisor 4/19/2012 Vote

3. The thing that disgusted me the most was the way they dealt with the whole bed bug investigation.

"Westin guest room- now with bed bugs and body fluids. " Read full review on TripAdvisor 4/17/2012 Vote

4. I am truely disgusted that a hotel can somehow justify keeping money that is and never was there's to keep in the first place and to make matters all the worse - they had no qualms in removing a further $15 after we had left.

"Absolutely horrendous after care " Read full review on TripAdvisor 1/9/2012 Vote

5. The sheets were disgusting and the service was terrible.

"Terrible hotel " Read full review on TripAdvisor 10/14/2011 Vote

6. The rooms walls were dirty, the sheets were stained, the bed ruffel was VERY dirty and disgusting.

"Good location, bad rooms " Read full review on TripAdvisor 10/4/2011 Vote

7. We ate in a disgusting restaurant near by one night.

"Sad to leave. " Read full review on TripAdvisor 8/1/2011 Vote

8. the overall customer service was poor, i was disgusted in the fact we was staying in a top hotel yet felt like i was an inconvenience for some of the hotel staff.

"read for a simple review which i hope you find helpful " Read full review on TripAdvisor 7/6/2011 Vote

9. I am completely disgusted and shocked that such a hotel can act in this manner.

"Don't eat at the restaurant -you have been warned !!!!!!!! " Read full review on TripAdvisor 5/29/2011 Vote

10. This is phenominally disgusting.

"Bedbugs " Read full review on TripAdvisor 7/7/2009 Vote