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Rank
6th
Out of 91

The Ritz-Carlton, Kapalua

Average Price: $566  
 
Hotel Class:
1 Ritz Carlton Drive
Lahaina, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unfortunate
Appears in 25 comments. 
The following words were used in comments with Unfortunate:
area (2)   beach (2)   disappoint (3)   expectation (2)   experience (2)   free (3)   hotel (3)   internet (2)   liked (2)   nice (2)   not (5)   ocean (2)   pool (4)   resort (2)   room (5)   view (3)    
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1. unfortunately, the pool and beach are not very welcoming.
"Really a Ritz? " Read full review on TripAdvisor   7/31/2010 Vote      
2. We also ate at the Pineapple grill for our anniversary, this was the only place I was disappointed in unfortunately, mainly because I wanted al fresco dining and this felt more like a country club all inclosed.
"I can't wait to return over and over again! Just totally AMAZING in every way " Read full review on TripAdvisor   7/16/2010 Vote      
3. unfortunately, that didn't happen.
"Disappointment... " Read full review on TripAdvisor   6/24/2010 Vote      
4. The front desk attendant, whose English was difficult to understand, immediately pulled out a rate sheet when I voiced my displeasure about our room, which was in an unfortunate location and had no view.
"Spectacular setting but mediocre service and food. Visit the beaches here, but stay at FS Maui. " Read full review on TripAdvisor   3/15/2010 Vote      
5. Pros for the hotel are free self-parking which is not far, free internet access, and a really nice fitness room (unfortunately you have to pay $15 or more for classes at the fitness center such as yoga unlike the Four Seasons which offers classes for free).
"Pretty grounds, very comfortable rooms " Read full review on TripAdvisor   1/29/2010 Vote      
6. Because of the wind, there are no umbrellas so that was unfortunate, but I got a decent tan.
"What a great hotel! " Read full review on TripAdvisor   1/9/2010 Vote      
7. My husband had ordered a rose petal turn down service with champagne and strawberries, but unfortunately they forgot the roses.
"Beautiful, romantic and luxurious hotel with great service - highly reccomend to " Read full review on TripAdvisor   9/28/2009 Vote      
8. unfortunately left a little disappointed not the 'Ritz 'experience we expected.
"OK but expected more " Read full review on TripAdvisor   9/4/2009 Vote      
9. unfortunately left a little disappointed not the "Ritz "experience we expected.
"OK but expected more " Read full review on TripAdvisor   9/4/2009 Vote      
10. unfortunately, the conceirge did not really provide us with advice on how to reach the hotel from Kahalui airport.
"Nice hotel - met expectations. " Read full review on TripAdvisor   5/21/2009 Vote      
   
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