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Rank
6th
Out of 91

The Ritz-Carlton, Kapalua

Average Price: $566  
 
Hotel Class:
1 Ritz Carlton Drive
Lahaina, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 52 comments. 
The following words were used in comments with Lack:
area (4)   beach (4)   beauty (3)   chair (3)   expectation (4)   food (4)   guest (4)   hotel (11)   kid (5)   lacking (52)   liked (9)   never (3)   not (8)   pool (19)   price (3)   problem (3)   room (12)   service (19)   small (3)   surprise (5)    
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1. The mattresses and pillows were lacking as well.
"No WOW for the money " Read full review on TripAdvisor   7/9/2010 Vote      
2. SERVICE: Here's where I thought the hotel was lacking a bit.
"Beautiful Facility with Good, but not Great Service " Read full review on TripAdvisor   2/28/2010 Vote      
3. Finally, the pool was a big plus (despite the lack of adult pool, discussed below).
"Nice hotel, Needs Adult Pool " Read full review on TripAdvisor   2/1/2010 Vote      
4. , Food at on-site restaurants was pricy but deliciousCONS: Pool Attendants were inconsistent (some very friendly others as much), Not on beach-if that is what you are looking for, lack of evening entertainment (not much of a night life)The Kapalua area is special and one of a kind.
"Beautifully Appointed Room, Grounds & Pool-lacking a little in Hawaiian Aloha " Read full review on TripAdvisor   1/28/2010 Vote      
5. We have been to Hawaii several times and although this is a beautiful area, we felt like it lacked the Hawaiian Spirit.
"Beautifully Appointed Room, Grounds & Pool-lacking a little in Hawaiian Aloha " Read full review on TripAdvisor   1/28/2010 Vote      
6. The kids activity center is lacking (compared to the Four Seasons over the top Kids center), but my kids were busy doing everything else.
"What a great hotel! " Read full review on TripAdvisor   1/9/2010 Vote      
7. What the hotel lacks in location, they pick up in being a beautiful secluded resort.
"Amazing honeymoon at the best resort on the island. " Read full review on TripAdvisor   11/2/2009 Vote      
8. But the actual treatment itself was somewhat lacking.
"Beautiful Grounds! Great Updated Rooms! Kapalua Rocks! " Read full review on TripAdvisor   9/6/2009 Vote      
9. The pool is very nice, but again, lack of umbrellas unless you want to plow down $250 a day for a cabana is a big turn off.
"A great hotel in a different part of Maui | Also stayed at Four Seasons " Read full review on TripAdvisor   9/6/2009 Vote      
10. The lack of shade by the pool was likely due to the wind - umbrellas would surely be blown away.
"Breathtaking Scenery " Read full review on TripAdvisor   9/1/2009 Vote      
   
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