Home » United States » Hawaii » Lahaina Hotels » The Ritz-Carlton, Kapalua
Back to search results
OpinionWell
Rank
6th
Out of 91

The Ritz-Carlton, Kapalua

Average Price: $566  
 
Hotel Class:
1 Ritz Carlton Drive
Lahaina, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Inconvenient
Appears in 11 comments. 
The following words were used in comments with Inconvenient:
apology (2)   breakfast (2)   charged (2)   does (2)   free (2)   management (2)   not (2)   offers (2)   room (5)   service (2)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. When I spoke with the manager the next morning, she apologized for the inconvenience of the room and breakfast was offered free of charged.
"5-star price tag but less than 3-star treatment in customer service " Read full review on TripAdvisor   6/17/2009 Vote      
2. When I spoke with the manager the next morning, she apologized for the inconvenience of the room and breakfast was offered free of charged.
"5-star price tag but less than 3-star treatment in customer service " Read full review on TripAdvisor   6/17/2009 Vote      
3. So when there are two or three people trying to get ready at night, it was super inconvenient since we were all vying for the same mirror in the bathroom, why they didnt' put a nice sized mirror in the room mystifies me.
"If you like rain, stay here....the only negative about this fabulous hotel! " Read full review on TripAdvisor   1/3/2009 Vote      
4. However it wasn't enough of an inconvenience to make it at all unpleasant and is a welcome change from the massive cookie cutter resorts in Kaanapali.
"Recommend for Weddings " Read full review on TripAdvisor   5/3/2008 Vote      
5. The in -room safe is keyed, so you have to take the key with you everywhere which is inconvenient.
"Prefer the Four Seasons " Read full review on TripAdvisor   1/8/2007 Vote      
6. We had a few inconveniences, that were addressed satisfactorally (see below) along with $100 in credit for each complaint we had.
"Nice but has Key Drawbacks " Read full review on TripAdvisor   4/26/2006 Vote      
7. Not too bad of a hike, but a little inconvenient.
"Nice Ritz, but not much glitz " Read full review on TripAdvisor   1/19/2006 Vote      
8. ) But then, one does know this when coming here if the homework is done and does not let minor weather inconveniences tarnish the overall beauty and low-key, but gracious surroundings and service that can be expected.
"Friendly, relaxing, casually elegant " Read full review on TripAdvisor   11/21/2005 Vote      
9. It wasn't an inconvenience to us because the drive was so scenic and relaxing.
"Do NOT listen to the negative reviews! LOVED the Ritz-Carlton Kapalua!! " Read full review on TripAdvisor   9/9/2005 Vote      
10. We found the short walk down to the beach no inconvenience at all, and should anyone need it, shuttle service is instantly available.
"Great Kapalua weather, great hotel " Read full review on TripAdvisor   5/6/2005 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved