The Ritz-Carlton, Kapalua, Lahaina, Complain

OpinionWell's Blog

Home » United States » Hawaii » Lahaina Hotels » The Ritz-Carlton, Kapalua

OpinionWell
Rank

6th

Out of 91

The Ritz-Carlton, Kapalua	Average Price: $566 Check Rates

Hotel Class:

1 Ritz Carlton Drive

Lahaina, 96761 View map

5-Star Hotel Rank: 1 of 2
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (14) avoid (13) bad (56) big deal (11) broken (6) complain (20) complaint (18) difficult (6) dirty (13) disappoint (47) disgust (6) downside (11) expensive (69) flaws (5) frustrated (4) hard (18) hardly (6) hate (5) horrible (6) inconvenient (4) issue (30) lack (20) loud (19) mediocre (12) mold (6) negative (33) noise (18) noisy (8) outrageous (7) overpriced (7) poor (21) pricey (27) problem (48) ridiculous (8) rock (17) rough (8) rude (5) sad (4) shock (5) slow (14) smell (17) terrible (8) tiny (4) unacceptable (5) uncomfortable (8) unfortunate (14) unhappy (4) worn (5) worst (10) wrong (19)

Complain

Appears in 73 comments.

The following words were used in comments with Complain:
beach (6) distance (3) expectation (5) experience (3) guest (5) hotel (12) management (3) need (4) never (3) new (3) not (10) ocean (5) pleasant (3) pool (5) price (4) reviews (11) room (15) service (6) view (4) walking (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. I have ready alot of other travelers complain about the wind, and it was windy, but it was plesant.

"Could not have been nicer! " Read full review on TripAdvisor 9/8/2010 Vote

2. The beach is lovely (I don't get people who complain about the size - this is Hawaii, not Hilton Head).

"Beautiful, but not 5 stars " Read full review on TripAdvisor 8/14/2010 Vote

3. They complain about the wind.

"Absolutely beautiful, don't believe the whiner's complaints " Read full review on TripAdvisor 7/8/2010 Vote

4. Nothing to complain about but nothing stood out either.

"Nice but was expecting better.. " Read full review on TripAdvisor 4/17/2010 Vote

5. So I can't complain too much.

"Nice hotel, Needs Adult Pool " Read full review on TripAdvisor 2/1/2010 Vote

6. I won't complain about the distance to the ocean because I knew and accepted that going in.

"Nice hotel, Needs Adult Pool " Read full review on TripAdvisor 2/1/2010 Vote

7. Had I paid full price for our ocean view suite, I would have complained about the view.

"Nice hotel, Needs Adult Pool " Read full review on TripAdvisor 2/1/2010 Vote

8. After reading the reviews, it appears most people complain about two things: the cost of Maui and the location of the beach at the Ritz.

"Amazing honeymoon at the best resort on the island. " Read full review on TripAdvisor 11/2/2009 Vote

9. Go to Long Drug and by a couple chairs and a cooler - rent a car because yes you are in Kapalua and yes Lahaina is all of 10 minutes away - and a beautiful drive as well - how can you COMPLAIN about this fact???.

"Awesome awesome stay at the Ritz Kapalua " Read full review on TripAdvisor 8/23/2009 Vote

10. It is astounding to me how many of the complainers stumble onto an island and a Resort without having done any research whatsoever on the destination - you know what glad the sand blew in your face at DT because your negativity is not what this place is about in any shape or form.

"Awesome awesome stay at the Ritz Kapalua " Read full review on TripAdvisor 8/23/2009 Vote