Home » United States » Hawaii » Lahaina Hotels » The Ritz-Carlton, Kapalua
Back to search results
OpinionWell
Rank
6th
Out of 91

The Ritz-Carlton, Kapalua

Average Price: $566  
 
Hotel Class:
1 Ritz Carlton Drive
Lahaina, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)
SAFE TO BOOK ? (0/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 99 comments. 
The following words were used in comments with Problem:
beach (10)   few (5)   guest (5)   hotel (17)   huge (3)   lacking (3)   lounge (4)   need (3)   never (8)   nice (3)   night (6)   not (17)   park (3)   pool (13)   quick (3)   resort (3)   room (13)   service (9)   staff (4)   walking (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. The beach is somewhat of a walk down a hill which isn't a problem for most but I had knee surgery 3 months ago and it made it difficult.
"Incredible " Read full review on TripAdvisor   9/16/2010 Vote      
2. It is a bit of a walk to the beach but if you are at all active, it won't be a problem for you.
"Could not have been nicer! " Read full review on TripAdvisor   9/8/2010 Vote      
3. They made several errors during our dinner and not once apologized or acknowledged the problem.
"Beautiful, but not 5 stars " Read full review on TripAdvisor   8/14/2010 Vote      
4. The beach is about a five minute walk down but for us it was not a problem.
"I can't wait to return over and over again! Just totally AMAZING in every way " Read full review on TripAdvisor   7/16/2010 Vote      
5. The pools were uncrowded and we never had one problem finding a lounge chair to reside in, or had a problem with getting towel service.
"I can't wait to return over and over again! Just totally AMAZING in every way " Read full review on TripAdvisor   7/16/2010 Vote      
6. We had similar problems on several different occasions at he Ritz.
"Not what I expected " Read full review on TripAdvisor   6/30/2010 Vote      
7. We had a waiter at the pool who was continually looking around bored for the minute he was taking our order, others who just seemed unhappy or unwilling to help us with any kind of problem.
"McRitz " Read full review on TripAdvisor   3/27/2010 Vote      
8. Downside: Although the location is nice, it could be a problem if you have a lot of sightseeing planned.
"Excellent hotel in a secluded corner " Read full review on TripAdvisor   2/21/2010 Vote      
9. I have problems sleeping in hotels if the bed isn't comfortable and I fell asleep each night with ease.
"Perfect Honeymoon Locale " Read full review on TripAdvisor   1/21/2010 Vote      
10. After the hotel staff admitted there was a huge problem with the hacking, they then started blaming us telling us to call guest tek, which we did and spent literally hours for them to say it was their fault afterall.
"Worst Ripoff Ever...Don't Do it...Disgrace " Read full review on TripAdvisor   11/29/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved