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Rank
6th
Out of 91

The Ritz-Carlton, Kapalua

Average Price: $566  
 
Hotel Class:
1 Ritz Carlton Drive
Lahaina, 96761 View map  
5-Star Hotel Rank: 1 of 2
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (10) , TripAdvisor (725)
SAFE TO BOOK ? (0/5 issues found)
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Issue
Appears in 67 comments. 
The following words were used in comments with Issue:
beach (5)   car (3)   chair (5)   enjoy (3)   experience (3)   good (4)   hotel (16)   liked (4)   musty (4)   never (4)   not (15)   pool (8)   relax (3)   room (12)   service (6)   smell (6)   staff (3)   trip (3)   upgraded (3)   walking (4)    
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1. It was an on going process and she went above and beyond in handling all of my issues with American Express.
"PERFECTION!!! " Read full review on TripAdvisor   9/13/2010 Vote      
2. We never had one issue with our room, towels, or cleaniness.
"I can't wait to return over and over again! Just totally AMAZING in every way " Read full review on TripAdvisor   7/16/2010 Vote      
3. The front desk staff was extremely nice and accommodating - even after I had an issue, which they patiently helped me resolve.
"An Amazing Anniversary Experience " Read full review on TripAdvisor   5/24/2010 Vote      
4. This hotel had a lot of issues with it, some of which wouldn't bother me in a hotel which wasn't supposed to be a luxury hotel but certainly are major strikes against paying any kind of a price premium for it.
"McRitz " Read full review on TripAdvisor   3/27/2010 Vote      
5. I would not be deterred by the distance to the ocean unless you have mobility issues.
"Nice hotel, Needs Adult Pool " Read full review on TripAdvisor   2/1/2010 Vote      
6. The chairs were comfortable and plentiful, and it was never an issue trying to find a couple of chairs in a good spot.
"Nice hotel, Needs Adult Pool " Read full review on TripAdvisor   2/1/2010 Vote      
7. The wind was occasionally an issue at the pool, but I suppose I'd prefer that to it being boiling hot.
"Fantastic Resort " Read full review on TripAdvisor   1/28/2010 Vote      
8. As a result it is hit or miss regarding a suitable and safe day to enjoy the beach since the surf and undertows can be an issue.
"Out of the Way But Beautiful " Read full review on TripAdvisor   12/10/2009 Vote      
9. One gets the impression, which is easy to understand in the current economy, that there may be some financial issues with the hotel.
"Great " Read full review on TripAdvisor   11/20/2009 Vote      
10. Our only issue were the beds - They are suppose to be comfortable, but not for us, I ended up sleeping on the day bed as it was harder.
"Lovely Hotel shame about the beds " Read full review on TripAdvisor   11/8/2009 Vote      
   
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