Palace Hotel San Francisco, San Francisco, Issue

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Rank

14th

Out of 493

Palace Hotel San Francisco	Average Price: $284 Check Rates

Hotel Class:

2 New Montgomery Street

San Francisco, 94105 View map

4-Star Hotel Rank: 9 of 37
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (10) annoy (8) apologetic (6) avoid (11) awful (11) bad (40) broken (6) complain (16) complaint (18) cramped (8) dated (16) difficult (14) dingy (6) dirty (21) disappoint (56) downside (17) expensive (99) frustrated (7) hard (18) hardly (6) horrible (9) inconvenient (10) issue (32) lack (11) loud (29) mediocre (7) mistake (7) mold (10) negative (17) noise (95) noisy (32) outdated (8) outrageous (8) overpriced (12) poor (20) pricey (37) problem (64) ridiculous (10) rude (21) shame (6) slow (14) smell (11) terrible (21) tiny (21) uncomfortable (17) unfortunate (17) unhelpful (6) worn (17) worst (17) wrong (18)

Issue

Appears in 40 comments.

The following words were used in comments with Issue:
couple (2) credit (2) disappoint (2) floor (4) hotel (9) most (3) never (3) noise (7) noisy (3) not (10) old (4) pretty (2) quality (3) reviews (2) room (8) service (6) staff (3) street (2) view (2) wall (2)

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1. Again, size was not an issue for me as I know this is an old hotel.

"Could use a tune-up " Read full review on TripAdvisor 5/2/2012 Vote

2. But I sleep with ear plugs so it wasn't an issue for me most of the time, and I realize this is an old hotel.

"Could use a tune-up " Read full review on TripAdvisor 5/2/2012 Vote

3. The main issue are the rooms.

"Kind of sad but for its pool " Read full review on TripAdvisor 4/23/2012 Vote

4. LOVE the Palace- not sure why others have issues- if you know what you are getting.

"Always a delight " Read full review on TripAdvisor 1/30/2012 Vote

5. Unlike others, I did not encounter any service issues (outside of housekeeping, discussed later).

"Beautiful lobby and restuarant, sub-par everything else " Read full review on TripAdvisor 1/26/2012 Vote

6. Minor issues that are standard elsewhere become more glaring.

"Great Location, Beautiful Building " Read full review on TripAdvisor 12/9/2011 Vote

7. This review is not based on a stay but my experience with management in resolving an issue.

"Customer Service Review ONLY " Read full review on TripAdvisor 10/21/2011 Vote

8. If your room is on a lower floor, be sure to ask if it faces Market Street; it can be a bit noisy (we were on the 7th floor and noise was not an issue for us).

"A grand old hotel " Read full review on TripAdvisor 8/21/2011 Vote

9. This was minor compared to the noise issue.

"Beautiful, elegant hotel with wonderful service! Very noisy, however... " Read full review on TripAdvisor 5/27/2011 Vote

10. My only complaint was a serious noise issue with an absolutely huge party going on in the Garden Court.

"Beautiful, elegant hotel with wonderful service! Very noisy, however... " Read full review on TripAdvisor 5/27/2011 Vote