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Rank
14th
Out of 493

Palace Hotel San Francisco

Average Price: $284  
 
Hotel Class:
2 New Montgomery Street
San Francisco, 94105 View map  
4-Star Hotel Rank: 9 of 37
Average review rating: 4.01
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Bad
Appears in 57 comments. 
The following words were used in comments with Bad:
bed (4)   concierge (4)   experience (4)   food (6)   good (6)   hotel (11)   much (5)   night (6)   noise (3)   not (14)   pretty (3)   room (22)   service (10)   shock (3)   sleep (3)   street (3)   useful (3)   walking (2)   wall (3)   worst (2)    
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1. The worst thing about the room though is that the bed I slept in was the worst Starwood hotel bed I have ever experienced - so bad that my back was bothering and I had a difficult time sleeping.
"This is Luxury??? " Read full review on TripAdvisor   4/8/2012 Vote      
2. Why do people pay so much to go here when there are better run hotels?Left a really bad impression on us of a once great hotel.
"ugh!.there are much better hotels for less money " Read full review on TripAdvisor   3/26/2012 Vote      
3. I had a second floor room and there were some street noise but it wasn't too bad.
"Could be better " Read full review on TripAdvisor   2/21/2012 Vote      
4. )The concierge was right about one thing -- there wasn't much we could do about the situation, so we packed up and left with a bad taste in our mouths.
"HVAC Problems " Read full review on TripAdvisor   1/12/2012 Vote      
5. I am so over hotels that assume we don't notice when they give you a bad room when you first check in and only offer a decent one when you object.
"Underwhelming " Read full review on TripAdvisor   12/19/2011 Vote      
6. I could hear neighbors coughing in two different rooms through the walls and my immediate neighbor apparently had a bad dream because I heard his exclamation around 330am.
"Grand old hotel, for those who enjoy grand old hotels. " Read full review on TripAdvisor   12/6/2011 Vote      
7. Maybe she was having a bad day, or maybe she's having a tough go at it, but it was a turn off.
"Great hotel--icy front desk treatment " Read full review on TripAdvisor   11/25/2011 Vote      
8. Maybe they cut back on staff? Too bad.
"Great location, beautiful hotel, lousy service " Read full review on TripAdvisor   11/14/2011 Vote      
9. This all could have been manageable if the service wasn't so bad.
"Grand Location, Disappointing Experience " Read full review on TripAdvisor   10/28/2011 Vote      
10. Lastly--perhaps it was a bad day, but lunch service at the in-house pub, The Pied Piper, was dismal despite the fact that there were only a handful of people being serviced.
"Historical Charm--decent but not great for business travel " Read full review on TripAdvisor   9/15/2011 Vote      
   
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