Palace Hotel San Francisco, San Francisco, Disappoint

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Rank

14th

Out of 493

Palace Hotel San Francisco	Average Price: $284 Check Rates

Hotel Class:

2 New Montgomery Street

San Francisco, 94105 View map

4-Star Hotel Rank: 9 of 37
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (10) annoy (8) apologetic (6) avoid (11) awful (11) bad (40) broken (6) complain (16) complaint (18) cramped (8) dated (16) difficult (14) dingy (6) dirty (21) disappoint (56) downside (17) expensive (99) frustrated (7) hard (18) hardly (6) horrible (9) inconvenient (10) issue (32) lack (11) loud (29) mediocre (7) mistake (7) mold (10) negative (17) noise (95) noisy (32) outdated (8) outrageous (8) overpriced (12) poor (20) pricey (37) problem (64) ridiculous (10) rude (21) shame (6) slow (14) smell (11) terrible (21) tiny (21) uncomfortable (17) unfortunate (17) unhelpful (6) worn (17) worst (17) wrong (18)

Disappoint

Appears in 83 comments.

The following words were used in comments with Disappoint:
area (5) average (4) bed (3) big (3) breakfast (4) busy (3) facilities (5) good (4) guest (4) gym (3) hotel (29) most (3) night (4) not (18) offers (3) pool (5) quality (6) room (23) service (10) spa (5)

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1. Lovely hotel for vacation but convention offerings disappointing.

"Great hotel but poor convention offerings " Read full review on TripAdvisor 5/20/2012 Vote

2. My only disappointment was the pool - it was cold each day we visited it.

"Glorious stay in downtown San Francisco " Read full review on TripAdvisor 4/23/2012 Vote

3. I was so disappointed, i cancelled the rest of my stay at the Palace and changed to The Huntington Hotel: The Huntington was amazing.

"Not a 5 star - Very Disappointing " Read full review on TripAdvisor 4/20/2012 Vote

4. My 3 night stay at this property was very disappointing.

"Not a 5 star - Very Disappointing " Read full review on TripAdvisor 4/20/2012 Vote

5. I was disappointed in the room.

"Surprised this is a Luxury Collection property " Read full review on TripAdvisor 4/6/2012 Vote

6. I was not disappointed by this old hotel that has been beautifully maintained and was in white glove clean condition.

"Great Hotel for those who favor public transportation " Read full review on TripAdvisor 4/5/2012 Vote

7. I find myself perennially disappointed by Starwood's 'Luxury Collection' hotels - they are generally not worth the premium you pay and the Palace was no exception.

"thin walls " Read full review on TripAdvisor 4/3/2012 Vote

8. We are staying here to celebrate our anniversary (our reservation is for FIVE nights) and this is what we are experiencing:Huge disappointment.

"Stay somewhere else " Read full review on TripAdvisor 3/25/2012 Vote

9. We live in the Bay Area, but had been wanting to try this hotel and we were not disappointed.

"Great Experience " Read full review on TripAdvisor 3/11/2012 Vote

10. It is disappointing that the restauurant is not open for dinner, but now that the neighborhood has so many good restaurants, it must be hard to support a large dining room.

"Maintains excellent standard " Read full review on TripAdvisor 1/19/2012 Vote