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Rank
14th
Out of 493

Palace Hotel San Francisco

Average Price: $284  
 
Hotel Class:
2 New Montgomery Street
San Francisco, 94105 View map  
4-Star Hotel Rank: 9 of 37
Average review rating: 4.01
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Awful
Appears in 17 comments. 
The following words were used in comments with Awful:
$ (2)   bathroom (2)   expectation (2)   hotel (8)   lobby (3)   night (3)   noise (3)   old (2)   pressure (2)   quaint (2)   room (5)   shower (2)   small (2)   strange (2)   walking (2)   wall (4)   water (2)    
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1. The food was average but the service was awful.
"Great hotel but poor convention offerings " Read full review on TripAdvisor   5/20/2012 Vote      
2. Basically, when you enter the hotel and see the lobby you will be awed by the appearance, but don't expect to feel the same when you enter the rooms.
"Too expensive for the service offered! " Read full review on TripAdvisor   1/28/2012 Vote      
3. When you walk into the hotel you will be awed by the beauty - but don't let looks hook you.
"Looks nice - service is terrible " Read full review on TripAdvisor   1/19/2012 Vote      
4. When we arrived we were in awe of the hotel entrance and sheer history.
"What a beautiful hotel! " Read full review on TripAdvisor   11/27/2011 Vote      
5. When I returned to the hotel late one afternoon, he noticed me 'viewing' (in awe, I might add) the wonderful lobby centerpiece.
"Felt like royalty when staying at the Palace " Read full review on TripAdvisor   11/15/2011 Vote      
6. He told us he couldn't change us to another room since the hotel was full but he did send housekeeping whose job was awful - I just gave up and tried to spend this four nights in the best way possible in this DIRTY and DATED room.
"Dated and dirty rooms. Rude staff. AVOID " Read full review on TripAdvisor   7/21/2011 Vote      
7. What a God-awful hotel with staff who are ruder than a 2-star flea pit in New York.
"Atrocious Hotel " Read full review on TripAdvisor   5/13/2011 Vote      
8. It was awful.
"Usually much better! " Read full review on TripAdvisor   10/24/2010 Vote      
9. And the cellphone reception was awful - so my internet barely worked.
"It may LOOK like a Palace on the surface, but that's as far as it goes. " Read full review on TripAdvisor   9/20/2009 Vote      
10. Walking into the lobby at the Palace, expect to be completely awed by the gorgeous, historical first floor.
"Could use some TLC " Read full review on TripAdvisor   7/18/2009 Vote      
   
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