Palace Hotel San Francisco, San Francisco, Apologetic

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Rank

14th

Out of 493

Palace Hotel San Francisco	Average Price: $284 Check Rates

Hotel Class:

2 New Montgomery Street

San Francisco, 94105 View map

4-Star Hotel Rank: 9 of 37
Average review rating: 4.01

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (49) , MyTravelGuide (160) , Travelocity (15) , TripAdvisor (781) , YahooTravel (35)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (10) annoy (8) apologetic (6) avoid (11) awful (11) bad (40) broken (6) complain (16) complaint (18) cramped (8) dated (16) difficult (14) dingy (6) dirty (21) disappoint (56) downside (17) expensive (99) frustrated (7) hard (18) hardly (6) horrible (9) inconvenient (10) issue (32) lack (11) loud (29) mediocre (7) mistake (7) mold (10) negative (17) noise (95) noisy (32) outdated (8) outrageous (8) overpriced (12) poor (20) pricey (37) problem (64) ridiculous (10) rude (21) shame (6) slow (14) smell (11) terrible (21) tiny (21) uncomfortable (17) unfortunate (17) unhelpful (6) worn (17) worst (17) wrong (18)

Apologetic

Appears in 8 comments.

The following words were used in comments with Apologetic:
desk (3) night (2) not (4) room (2) upgraded (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. A colleague had a drink spilled and the server was than apologetic.

"Great hotel but poor convention offerings " Read full review on TripAdvisor 5/20/2012 Vote

2. The front desk was very apologetic and not only made everything right that night, but also upgraded us the next 2 nights into a beautiful and spacious suite.

"Great place to stay " Read full review on TripAdvisor 8/13/2011 Vote

3. Our toilet was plugged so my Dh went to the front desk to let them know (it was about 9am) and after an hour waiting we then called the front desk and while she was apologetic it still took another 20 minutes.

"Worn out & uncomfortable. Needs a lot of work. " Read full review on TripAdvisor 7/27/2011 Vote

4. They were not apologetic, they did not offer an upgrade or a free meal for my trouble, they were nothing but rude.

"beautiful, but pretentious " Read full review on TripAdvisor 11/16/2010 Vote

5. He couldn`t have been more gracious and apologetic.

"Excellent stay after initial problems " Read full review on TripAdvisor 8/28/2008 Vote

6. -- Delight those who have been bumped with ample Starwood points, or a dinner in the hotel restaurant, or both, so they understand that management is apologetic.

"Don`t Trust the Palace to Honor Reservation -- Even for Gold Starwood Member " Read full review on TripAdvisor 7/15/2008 Vote

7. When I booked, the agent was very apologetic about the size of the room I would be getting, explaining the room in detail.

"Great business hotel " Read full review on TripAdvisor 5/21/2008 Vote

8. They were not apologetic.

"45 minute wait for my car " Read full review on YahooTravel 4/16/2007 Vote