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Rank
33rd
Out of 415

Chicago Swissotel

Average Price: $272  
 
Hotel Class:
323 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 16 of 39
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Worst
Appears in 21 comments. 
The following words were used in comments with Worst:
$ (2)   area (2)   bed (2)   busy (3)   charged (2)   coffee (2)   construction (2)   customer (2)   desk (2)   experience (5)   hotel (4)   lobby (2)   not (3)   room (3)   service (4)   staff (3)   useful (2)   workout (2)    
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1. Was one of the worst travel experiences of quite some time.
"Unfortunate Choice of Hotel. Big Disappointment " Read full review on TripAdvisor   3/27/2012 Vote      
2. Under construction, no hot water Saturday or Sunday morning, and worst of all, the front desk was completely unconcerned.
"No hot water & poor Customer Service " Read full review on TripAdvisor   3/19/2012 Vote      
3. worst experience I've ever had at a hotel when traveling for business.
"Wow, that sucked " Read full review on TripAdvisor   3/13/2012 Vote      
4. The staff was excellent and the location was fine but the hotel itself is under construction, making this the worst business stay I've ever had.
"Wait until construction is complete " Read full review on TripAdvisor   3/10/2012 Vote      
5. Of the three, the Swissotel is the smallest, has the nicest rooms, but by far the worst lobby, and its staff is by far the least friendly.
"Great Rooms, Horrible Lobby, Stressed Staff " Read full review on TripAdvisor   10/26/2011 Vote      
6. Room service was efficient and edible -- not the best, not the worst.
"Comfortable stay, but decidedly not the best location or most luxurious in Chicago " Read full review on TripAdvisor   10/17/2011 Vote      
7. My husband originally booked us at the Congress Plaza oh my that was the worst property we have ever stayed at just nasty.
"Lovely lovely property " Read full review on TripAdvisor   8/20/2011 Vote      
8. It's just irritating to arrive at the front desk and be told you have to fork over extra money for what should be basic hotel functionsAND THE WORST PART IS THE WIRELESS DOESN;T WORK except in the lobby.
"They charge for wireless and it doesn't work " Read full review on TripAdvisor   10/18/2009 Vote      
9. But Chicago was having the worst blizzard since 1998, so I took a cab.
"Lovely, polite, comfy " Read full review on TripAdvisor   2/17/2008 Vote      
10. The worst was the bed.
Read full review on MyTravelGuide   1/9/2008 Vote      
   
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