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Rank
33rd
Out of 415

Chicago Swissotel

Average Price: $272  
 
Hotel Class:
323 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 16 of 39
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Avoid
Appears in 23 comments. 
The following words were used in comments with Avoid:
$ (8)   arrival (2)   charged (2)   driving (2)   elevator (2)   expense (2)   garage (2)   negative (2)   night (8)   order (2)   park (11)   room (6)   service (3)   valet (4)   view (4)    
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1. 95 everyday for internet service (would think it would be included given how much I was paying per night for my room), had to valet my rental every time too (which cost extra), and they would charge my credit card as I was staying there instead of charging me in one lump sum at the end of my stay to avoid confusion (had to clear certain transactions that were made by accident by the hotel a couple of times).
"could be better " Read full review on TripAdvisor   12/13/2011 Vote      
2. We ordered room service breakfast and it came with a 2-slice toaster and delicious bread to toast - which, of course, is the perfect solution to avoiding the toast becoming cold & soggy before it gets to the room.
"Our favorite Chicago hotel " Read full review on TripAdvisor   12/4/2011 Vote      
3. The only drawbacks are things that can be completely be avoided if you are aware of them ahead of time.
"Great Location - Good Accommodation " Read full review on TripAdvisor   7/27/2011 Vote      
4. I ordered off the menu, hoping to avoid a food item I have a known allergy to that was on their amazing buffet, but when my plate arrived, there was the offending item.
"Class, comfort and genuine caring for their clientelle " Read full review on TripAdvisor   12/4/2010 Vote      
5. avoid.
"Broken Lifts, Broken Toilet and no curtains! " Read full review on TripAdvisor   9/28/2010 Vote      
6. avoid.
"Broken Lifts, Broken Toilet and no curtains! " Read full review on TripAdvisor   9/28/2010 Vote      
7. Parking is $52 per night; we arrived via a commuter train to avoid that, and it's an easy 10 minute walk from the Millennium Station.
"Very nice " Read full review on TripAdvisor   6/14/2010 Vote      
8. avoid the Lobby Bar unless you want to pay $27 for a chocolate martini and a Coors Lite, like we did.
"Nice Hotel, Amazing Bed " Read full review on TripAdvisor   5/1/2010 Vote      
9. avoid rooms that end in xx18 and xx19 right by the elevators.
"Avoid rooms near elevator on upper floors " Read full review on TripAdvisor   3/24/2010 Vote      
10. Had a great Labor Day vacation stay by avoiding these.
"Good quality and value if you steer clear of extras " Read full review on Expedia   9/16/2009 Vote      
   
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