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Rank
33rd
Out of 415

Chicago Swissotel

Average Price: $272  
 
Hotel Class:
323 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 16 of 39
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)
SAFE TO BOOK ? (2/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Broken
Appears in 36 comments. 
The following words were used in comments with Broken:
amenity (2)   bar (3)   bathroom (7)   cold (3)   curtain (6)   dirty (3)   floor (3)   hotel (3)   ice (4)   not (14)   pressure (2)   problem (2)   remote (7)   room (18)   safe (3)   service (5)   shower (6)   sink (2)   stains (3)   water (7)    
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1. Also, hair dryer was broken and it took 30 minutes for guest services to respond.
"Poor Value for the Money " Read full review on TripAdvisor   3/24/2012 Vote      
2. The next day I noticed that the shelves under the TV were covered with dust and that the sheets had a hole in them, the door to the minibar has a broken hinge and the door to the bath room is all chewed up as if someone pried the door open.
"Very Friendly Hotel, small details in room need to be addressed... " Read full review on TripAdvisor   11/5/2010 Vote      
3. The next day I noticed that the shelves under the TV were covered with dust and that the sheets had a hole in them, the door to the minibar has a broken hinge and the door to the bath room is all chewed up as if someone pried the door open.
"Very Friendly Hotel, small details in room need to be addressed... " Read full review on TripAdvisor   11/5/2010 Vote      
4. The room felt just a little squished, and I think our room had a slightly broken vent that made a mildly annoying whistling noise, and it appeared like someone had pried open the vent before in a vain attempt to fix it.
"Plenty within walking distance. " Read full review on TripAdvisor   8/2/2009 Vote      
5. Items (TV and safe) were broken when we arrived Concierge did not seem knowledgeable about the area.
"Not impressed " Read full review on Expedia   7/15/2009 Vote      
6. broken soap holder, not enough toiletries for 4 people, a travel crib, not a regular crib the 1st night.
"Family trip made special " Read full review on YahooTravel   6/30/2009 Vote      
7. In our shower door, the strip was cracked and broken,allowing water to leak.
"Good, if you get a good shower. " Read full review on TripAdvisor   8/31/2008 Vote      
8. broken light in entry of room.
Read full review on MyTravelGuide   4/3/2008 Vote      
9. When we needed service (TV remote broken), a service man was there in less than five minutes.
Read full review on MyTravelGuide   3/27/2008 Vote      
10. When we needed service (TV remote broken), a service man was there in less than five minutes.
Read full review on MyTravelGuide   3/27/2008 Vote      
   
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