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OpinionWell
Rank
33rd
Out of 415

Chicago Swissotel

Average Price: $272  
 
Hotel Class:
323 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 16 of 39
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Frustrated
Appears in 12 comments. 
The following words were used in comments with Frustrated:
busy (2)   not (2)   offers (2)   reservation (2)   room (4)   useful (2)   walking (2)    
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1. but there were two issues which are just frustrating when you're travelling for business - namely having to pay extra for use of the pool (honestly.
"Why do you have to pay to use the gym? " Read full review on TripAdvisor   2/12/2012 Vote      
2. I think the hotel should have at least offered some compensation for all of this frustration.
"Staff was not very accommodating " Read full review on TripAdvisor   7/12/2011 Vote      
3. Along with all of this frustration, I was not offered a free night's stay.
"Staff was not very accommodating " Read full review on TripAdvisor   7/12/2011 Vote      
4. I did not remembering seeing that mentioned when we made the reservation so I could understand someone frustration with that surprise.
"Great Hotel, Great Location, Great Views " Read full review on TripAdvisor   6/13/2011 Vote      
5. We got to our room and the cards given to us didn't work, so frustrated and tired we headed back downstairs only to wait in line again to get cards that actually worked.
"Great hotel in the middle of Chicago " Read full review on TripAdvisor   9/1/2010 Vote      
6. We got to our room and the cards given to us didn't work, so frustrated and tired we headed back downstairs only to wait in line again to get cards that actually worked.
"Great hotel in the middle of Chicago " Read full review on TripAdvisor   9/1/2010 Vote      
7. We were about a 10 minute walk to the magnificent mile which was nice but it was also a ten to fifteen minute walk to the El, which was a little frustrating when we were going site seeing and needed to devote additional time to catch the train.
"Nice hotel, bit of a walk to the El " Read full review on TripAdvisor   7/6/2010 Vote      
8. - The staff was OK but I was frustrated when I couldn't get online so maybe that is coloring my assessment.
"Not a Good Deal for the Price " Read full review on TripAdvisor   6/25/2010 Vote      
9. In the room, it only works occasionally (just enough to frustrate you) so you have to use your computer downstairs in the noisy lobby.
"They charge for wireless and it doesn't work " Read full review on TripAdvisor   10/18/2009 Vote      
10. ) Also worth mentioning is that this can be quite a 'conference' destination which can make things very busy if you are staying during one of these events; service can be slow and erratic, and the wait for elevators can be long and frustrating.
"Great choice in Chicago! " Read full review on TripAdvisor   7/30/2009 Vote      
   
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