Back to search results
OpinionWell
Rank
33rd
Out of 415

Chicago Swissotel

Average Price: $272  
 
Hotel Class:
323 East Wacker Drive
Chicago, 60601 View map  
4-Star Hotel Rank: 16 of 39
Average review rating: 4.12
OpinionWell Value Index: 6
Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)
SAFE TO BOOK ? (2/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 42 comments. 
The following words were used in comments with Poor:
$ (2)   accommodating (2)   arrival (2)   attitude (2)   bathroom (3)   charged (3)   expectation (3)   food (3)   hotel (7)   not (6)   price (2)   reviews (4)   room (9)   service (13)   shop (3)   sleep (2)   staff (4)   unfortunate (2)   value (2)   view (4)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. Signage is poor and there is lot's of confusion as multiple folks navigate the narrow corridor looking for different services.
"Overall not so good " Read full review on TripAdvisor   4/1/2012 Vote      
2. But the attitude of the front office lady and the 'manager' left alot to be desired and there are just too many hotel rooms in Chicago to subject oneself to poor service and incompetence.
"Not up to expectations " Read full review on TripAdvisor   7/4/2011 Vote      
3. My experience with them was ok, but I personally wouldn't stay here again solely because it look very long times to get in and out the hotel/my room due to poor elevator service; and I would like to be a few blocks closer to shops and restaurants.
"Just Ok " Read full review on TripAdvisor   1/15/2011 Vote      
4. Very, very poor service.
"Great Room, Very Poor Service! " Read full review on TripAdvisor   8/15/2010 Vote      
5. Months ago I mentioned the poor breakfast and with a cute quip was told it would be corrected, but I still had to pay for the slop even thought it was agreed there was a problem with it.
"Promised World on silver platter, got Berwyn on paper plate. " Read full review on TripAdvisor   7/23/2010 Vote      
6. Another case of poor communication with the hotel though was that they failed to tell us that the lounge would be closed half way through our stay for scheduled renovations.
"More than we expected, right downtown! " Read full review on TripAdvisor   5/3/2010 Vote      
7. We checked in around midnight and were told that the hotel had been overbooked due to their contract with British Airways and poor weather in Europe resulting in the grounding of many European flights.
"Nice Hotel, But Huge Inconvenience " Read full review on TripAdvisor   4/26/2010 Vote      
8. The restaurant was overpriced based on the poor service and food quality.
Read full review on MyTravelGuide   10/7/2009 Vote      
9. The Palm, on-site, poor service, mediocre food at best - not what I expect for $70 a plate.
Read full review on MyTravelGuide   10/7/2009 Vote      
10. Extra charge for the pool/room had a poor view.
Read full review on MyTravelGuide   8/27/2009 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved