Chicago Swissotel, Chicago, Hassle

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Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (19) avoid (13) awful (8) bad (51) bed bugs (6) broken (7) complain (24) complaint (21) cramped (7) dated (7) delay (6) difficult (7) dirty (10) disappoint (39) disturbing (5) downside (20) expensive (84) frustrated (11) hard (20) hassle (7) horrible (9) inconvenient (14) irritate (5) issue (38) lack (14) loud (13) mediocre (6) mistake (9) mold (10) negative (32) noise (44) noisy (23) outrageous (16) overpriced (11) poor (14) pricey (25) problem (74) ridiculous (19) rock (7) rude (21) slow (16) smell (8) snooty (6) terrible (10) unfortunate (16) unhelpful (5) weird (9) worn (11) worst (10) wrong (18)

Hassle

Appears in 12 comments.

The following words were used in comments with Hassle:
beauty (2) desk (2) free (2) nice (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Check in went smoothly but the lobby is just torn up so it's a bit of a hassle to navigate.

"Lots of construction but amazing bed; great Groupon " Read full review on TripAdvisor 4/6/2012 Vote

2. So excellent, that we rarely had to encounter them and were able to get in and out of our room and the hotel hassle free every day and explore the beautiful city of Chicago.

"Amazing Hotel. Amazing Location. Amazing Lake View. Amazing BEDS!!!! " Read full review on TripAdvisor 5/24/2010 Vote

3. The front desk and concierge service have made our stays hassle free and memorable.

"Small town friendliness in an elegant big city hotel. " Read full review on TripAdvisor 12/1/2009 Vote

4. Now most normal people would have saved the hassle and sent us up to the Executive Floor.

"Swissotel...front desk staff need customer service 101 " Read full review on TripAdvisor 7/5/2008 Vote

5. I`d like to think they would have marked my reservation for a better room, given all the hassles.

"So-so " Read full review on TripAdvisor 6/22/2008 Vote

6. A hassle.

"Gorgeous hotel with a great view " Read full review on TripAdvisor 5/6/2008 Vote

7. After a five minute hassle with the front desk we were moved to the room we were promised, only it wasn`t nearly as nice as the first room.

"Clean, convenient, dated. " Read full review on TripAdvisor 3/3/2008 Vote

8. I hung up and just dealt with it, I didn`t want the hassle when I am on my way outside to enjoy the beautiful weather I had while I was there.

"OK, but expected better. " Read full review on TripAdvisor 9/5/2006 Vote

9. Nice, big rooms, no hassle for late check-out.

Read full review on MyTravelGuide 7/22/2006 Vote

10. A great view, no hassle checkin/out.

"NOT BAD! " Read full review on TripAdvisor 12/13/2004 Vote