Chicago Swissotel, Chicago, Awful

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Rank

33rd

Out of 415

Chicago Swissotel	Average Price: $272 Check Rates

Hotel Class:

323 East Wacker Drive

Chicago, 60601 View map

4-Star Hotel Rank: 16 of 39
Average review rating: 4.12

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (10) , Expedia (39) , MyTravelGuide (1783) , Travelocity (13) , TripAdvisor (801) , YahooTravel (114)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (19) avoid (13) awful (8) bad (51) bed bugs (6) broken (7) complain (24) complaint (21) cramped (7) dated (7) delay (6) difficult (7) dirty (10) disappoint (39) disturbing (5) downside (20) expensive (84) frustrated (11) hard (20) hassle (7) horrible (9) inconvenient (14) irritate (5) issue (38) lack (14) loud (13) mediocre (6) mistake (9) mold (10) negative (32) noise (44) noisy (23) outrageous (16) overpriced (11) poor (14) pricey (25) problem (74) ridiculous (19) rock (7) rude (21) slow (16) smell (8) snooty (6) terrible (10) unfortunate (16) unhelpful (5) weird (9) worn (11) worst (10) wrong (18)

Awful

Appears in 18 comments.

The following words were used in comments with Awful:
amenity (2) bed (8) concierge (2) conference (2) desk (2) expectation (2) hotel (9) lacking (2) lobby (2) nice (3) not (8) overbook (2) phone (2) pillow (2) price (2) room (6) service (3) sheets (2) unhelpful (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. BOY, talk about an awful hotel (or my just awful luck???? Maybe it's karma since I wrote a bad review last year, and continue to write one.

"we just do not get along " Read full review on TripAdvisor 2/6/2011 Vote

2. Our refrigerator was not working and had an awful odor.

"Great hotel, but mold on windows " Read full review on TripAdvisor 6/18/2010 Vote

3. They did have a very nice coffee maker in the room, but all they provide is that awful powdered creamer.

"Not as impressed as I had hoped " Read full review on TripAdvisor 11/11/2009 Vote

4. and for 109 a nite i was in awe.

"what a deal and what a hotel!! " Read full review on TripAdvisor 8/30/2008 Vote

5. The location is not as good as a lot of other hotels, but it`s not awful.

"Okay, with some snags " Read full review on TripAdvisor 3/22/2008 Vote

6. It was a really awesome hotel but the staff service was awful.

Read full review on MyTravelGuide 12/15/2007 Vote

7. The pillows were awful and the bed sheets did not fit on the bed.

Read full review on MyTravelGuide 11/6/2007 Vote

8. The pillows were awful and the bed sheets did not fit on the bed.

Read full review on MyTravelGuide 11/6/2007 Vote

9. This hotel is not worth the asking prices due to the lack of amenities, hotel front desk/concierge was awful and very unhelpful.

Read full review on MyTravelGuide 10/10/2007 Vote

10. This hotel is not worth the asking prices due to the lack of amenities, hotel front desk/concierge was awful and very unhelpful.

Read full review on MyTravelGuide 10/10/2007 Vote