The Waldorf Astoria, New York City, Rude

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Rank

51st

Out of 676

The Waldorf Astoria	Average Price: $432 Check Rates

Hotel Class:

301 Park Avenue

New York City, 10022 View map

4-Star Hotel Rank: 23 of 106
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 91 comments.

The following words were used in comments with Rude:
bar (7) desk (6) expectation (5) helpful (6) hotel (21) lobby (4) luggage (4) management (7) most (4) new (7) night (5) not (19) personable (4) poor (4) reception (5) room (15) service (14) staff (44) tip (6) unhelpful (7)

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1. Then we were treated rudely buy the waitress in the lobby bar.

"Beautiful but overpriced. " Read full review on TripAdvisor 5/14/2012 Vote

2. Staff at the hotel was hit or miss, 50% cordial and even helpful and the other 50% rude and dismissive.

"NYC Girls Getaway " Read full review on TripAdvisor 5/10/2012 Vote

3. The only downside was the left luggage man was rude on our last day - he should have a job as a NY cabbie.

"Lovely Waldorf " Read full review on TripAdvisor 4/17/2012 Vote

4. I paid for a five star hotel to get away from the daily unpleasantries back home and certainly did not expect to be rudely awoken each morning by thumping and banging and on one occasion a workman standing outside my window.

"The lobby is exquisite and enchanting but the magic stops there! " Read full review on TripAdvisor 4/12/2012 Vote

5. rude lobby restaurant staff no customer service skills, escalators that don't work, breakfast lounge that runs out of food on Monday morning, limited choice and no apology.

"Huge disappointment " Read full review on TripAdvisor 3/20/2012 Vote

6. Tired suites, faulty facilities in bathroom, poor service- bordering on rude staff for which everything was too much trouble.

"Huge disappointment " Read full review on TripAdvisor 3/20/2012 Vote

7. Generally we found that New Yorkers were rude and ignorant.

"Not as expected " Read full review on TripAdvisor 3/18/2012 Vote

8. The well know Peacock Alley Bar staff were very aloof, bordering on rudeness with their inability to hold any small talk.

"Not as expected " Read full review on TripAdvisor 3/18/2012 Vote

9. I didnt feel anyone was rude or anything as some reviews say.

"Housekeeping Ninjas " Read full review on TripAdvisor 3/3/2012 Vote

10. Unfortunately our last night was spoilt by a very rude barman in Harry's bar.

"Not so grand - massive let down " Read full review on TripAdvisor 12/2/2011 Vote