The Waldorf Astoria, New York City, Broken

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Rank

51st

Out of 676

The Waldorf Astoria	Average Price: $432 Check Rates

Hotel Class:

301 Park Avenue

New York City, 10022 View map

4-Star Hotel Rank: 23 of 106
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Broken

Appears in 47 comments.

The following words were used in comments with Broken:
bathroom (11) bed (3) carpet (3) ceiling (3) chair (4) desk (3) dirty (5) floor (4) hotel (8) lighting (7) lobby (3) new (4) not (10) peeling (5) phone (4) room (24) suite (3) toilets (4) wall (3) water (3)

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1. A porter eventually brought us two heaters after two days, one was broken and the other was covered in dust.

"Heating excuse and poor service. " Read full review on TripAdvisor 4/26/2012 Vote

2. We also did not have anywhere to put our robe in the bathroom (the hook on the back of the door was broken) and it would have been nice to be able to have a chair in there.

"Back in Time.. " Read full review on TripAdvisor 1/31/2012 Vote

3. The rooms are small for the price, the carpet is old and dirty and the fittings are very old (probably original) and often broken.

"Waldorf a disappointment " Read full review on TripAdvisor 1/1/2012 Vote

4. I had a broken bed that never got fixed.

"Great history with decent rooms. " Read full review on TripAdvisor 12/27/2011 Vote

5. We called and apparently a valve was broken in the tub.

"Disappointed! " Read full review on TripAdvisor 11/14/2011 Vote

6. even giving a credit when the TV was broken without our request.

"A classic beauty, always a pleasure... " Read full review on TripAdvisor 10/2/2011 Vote

7. We had not broken anything so shows that the vacuuming isn't up to scratch and how long had the glass been there.

"DISAPPOINTING BIRTHDAY GIFT " Read full review on TripAdvisor 9/21/2011 Vote

8. The toilet seat was broken and at a jaunty angle.

"Tired hotel " Read full review on TripAdvisor 9/4/2011 Vote

9. Literally 10 minutes waiting for hot water in the shower, flimsy light switches, had to get out of bed to turn the tv off because the remote was broken, no fridge and no safe which should be standard in a hotel of this stature.

"Weren't treated as equals by staff " Read full review on TripAdvisor 9/1/2011 Vote

10. Our original room had holes In the wall, peeling paintwork, broken lighting and was dirty and dusty.

"Never again - stay at The Plaza instead! " Read full review on TripAdvisor 8/24/2011 Vote