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Rank
51st
Out of 676

The Waldorf Astoria

Average Price: $432  
 
Hotel Class:
301 Park Avenue
New York City, 10022 View map  
4-Star Hotel Rank: 23 of 106
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: YahooTravel (133) , MyTravelGuide (375) , Travelocity (26) , Expedia (82) , TripAdvisor (2212) , BedBugRegistry (17)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Mistake
Appears in 41 comments. 
The following words were used in comments with Mistake:
$ (4)   arrival (5)   charged (5)   checkout (2)   correct (4)   customer (2)   desk (2)   extra (3)   free (4)   hotel (4)   management (3)   not (10)   order (2)   phone (3)   policy (2)   reservation (2)   room (3)   service (2)   upgraded (3)   useful (2)    
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1. Do NOT make the same mistake.
"Please don't make the same mistake that we did! " Read full review on TripAdvisor   5/18/2012 Vote      
2. What a mistake.
"Not worth the money " Read full review on TripAdvisor   5/1/2012 Vote      
3. The mistake was sorted the next day, but the duty manager to whom I spoke on arrival was not at all apologetic; she simply said that a request for a twin room was not necessarily granted, it was just a request.
"No twin room; then billing malpractice " Read full review on TripAdvisor   4/11/2012 Vote      
4. I luckily didn't get charged, but I don't know if this was a mistake, or if they've changed the policy, or if I got it free for some other reason.
"Not worth the price " Read full review on TripAdvisor   3/20/2012 Vote      
5. when i called to straighten it out they acted like i was bothering them and they didn't even care about the mistake.
"billing and service issues " Read full review on TripAdvisor   2/1/2012 Vote      
6. It was our mistake.
"the hotel could not bear responsibility for there personals " Read full review on TripAdvisor   1/19/2012 Vote      
7. (I had made the mistake of using the mini bar as a fridge to cool my own juice and it had automatically recorded this as a sale).
"Iconic " Read full review on TripAdvisor   1/13/2012 Vote      
8. It was the hotel's mistake, but customer service put me into a position where i had to spend time and make several phone inquiries before the charge was reversed.
"Shouldn't happen at a first class hotel " Read full review on TripAdvisor   11/19/2011 Vote      
9. They sent us a letter apologizing about the mistake and that we would have a free upgrade to use within a year.
"Incredible historical hotel! " Read full review on TripAdvisor   10/29/2011 Vote      
10. This scam cost me an extra $60, not the worst thing that can happen in NY, did not make the same mistake again.
"Disappointing start, improved after complaint. " Read full review on TripAdvisor   10/19/2011 Vote      
   
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