Home » United States » New York » New York Destinations » New York Hotels » The Waldorf Astoria
Back to search results
OpinionWell
Rank
51st
Out of 676

The Waldorf Astoria

Average Price: $432  
 
Hotel Class:
301 Park Avenue
New York City, 10022 View map  
4-Star Hotel Rank: 23 of 106
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)
SAFE TO BOOK ? (3/5 issues found)
Skip Navigation Links
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 87 comments. 
The following words were used in comments with Lack:
area (4)   bar (5)   basic (4)   bathroom (7)   charged (5)   disappoint (4)   expectation (7)   experience (4)   facilities (5)   good (4)   great (4)   hotel (33)   lacking (87)   liked (5)   not (9)   room (34)   service (15)   size (5)   special (4)   staff (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
Sort by:
See all
1. However given the history and reputation of the hotel I found it a little stayed and lacking of a wow factor.
"Very good but not as a stunning as I expected. " Read full review on TripAdvisor   5/23/2012 Vote      
2. Beautiful facility, no doubt, but it's the people that really make a difference, and by and large, the employees at the Waldorf are lacking in basic customer service skills.
"Probably not worth the money " Read full review on TripAdvisor   5/2/2012 Vote      
3. They seemed and spoke of their disappoinment with the lack of care for the guests.
"Not worth the money " Read full review on TripAdvisor   5/1/2012 Vote      
4. The lounge was packed and service lacked, with empty plates piling on many tables.
"An icon, but service could be better " Read full review on TripAdvisor   4/29/2012 Vote      
5. The room was a good size and the beds were delightful with feather duvets and pillows but I do agree with other reviewers on the tired look of the rooms and the lack of attention to detail.
"Heating excuse and poor service. " Read full review on TripAdvisor   4/26/2012 Vote      
6. we complained about the lack of heating every single day to be told the same excuse ( the building is regulated ) it was so cold outside we were wearing gloves.
"Heating excuse and poor service. " Read full review on TripAdvisor   4/26/2012 Vote      
7. They did offer us a free night on the towers this didn't compensate for the lack of service and awful rooms.
"worse hotel ever " Read full review on TripAdvisor   4/9/2012 Vote      
8. There was no explanation for the lack of Internet - it just didn't work.
"Iconic, beautiful but noticeably lacking in the small things " Read full review on TripAdvisor   2/20/2012 Vote      
9. I don't think i would stay here again, simply because of the lack of personal attention and the feeling that you are just another guest passing through.
"The glamour is all in the lobby " Read full review on TripAdvisor   2/15/2012 Vote      
10. Having spent some days at the New York Palace Towers where the lounge presentation is amazing the Towers at the Waldorf was lacking.
"Disappointed in Waldorf Astoria " Read full review on TripAdvisor   2/10/2012 Vote      
   
About Us | Terms of Use | Privacy Policy | Site Map
Tools for hotel professionals
© 2010 OpinionWell, LLC, All Rights Reserved