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Rank
51st
Out of 676

The Waldorf Astoria

Average Price: $432  
 
Hotel Class:
301 Park Avenue
New York City, 10022 View map  
4-Star Hotel Rank: 23 of 106
Average review rating: 3.84
OpinionWell Value Index: 3
Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)
SAFE TO BOOK ? (3/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 110 comments. 
The following words were used in comments with Poor:
bathroom (10)   breakfast (6)   clean (6)   condition (5)   extremely (4)   floor (4)   hotel (22)   much (5)   new (4)   night (8)   not (22)   old (6)   reception (7)   room (49)   service (26)   shower (8)   small (7)   staff (14)   suite (6)   well (7)    
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1. The service was extremely poor.
"Avoid the Sunday Brunch " Read full review on TripAdvisor   5/15/2012 Vote      
2. As for the rest of the service- poor.
"Disappointing " Read full review on TripAdvisor   5/7/2012 Vote      
3. However, our superior room was in poor condition- the curtain rod was rusted, paint was chipping from the back of the bathroom door, the shower backs up so we were ankle deep in water by the end of our showers.
"Disappointing " Read full review on TripAdvisor   5/7/2012 Vote      
4. Just a generally glum vibe and poor service throughout (I think this is the only hotel I stayed in on my tour of the Eastern USA who HASN'T sent me a customer satisfaction survey.
"What a disappointment! " Read full review on TripAdvisor   5/3/2012 Vote      
5. Service was poor; food was not good quality, but quite expensive.
"Probably not worth the money " Read full review on TripAdvisor   5/2/2012 Vote      
6. We got very poor sleep both nights.
"Thermostats in all rooms have been disabled " Read full review on TripAdvisor   4/30/2012 Vote      
7. Stayed at Waldorf Astoria for 6 days 5 nights, Excellent position for Walking to to sights of New York, Staff at the hotel very helpful and obliging,we were a family of 4 sharing the room was of average size, the ensuite bathroom was not that clean and the sinks and toilet blocked on two occassions,the shower was very poor, plumber sent in and wiped the floors with towels allocated, then left them in the room,did complain, received an apology of sorts, not, in my opinion, what should be expected of the Waldorf.
"Waldorf NYC " Read full review on TripAdvisor   4/23/2012 Vote      
8. The TV was a HD plasma, but only analog signals were supplied, resulting in a poor quality picture with people appear short and squat.
"Good, but falls short of its own aspirations " Read full review on TripAdvisor   4/13/2012 Vote      
9. The toiletries were poor.
"worse hotel ever " Read full review on TripAdvisor   4/9/2012 Vote      
10. Breakfast and snacks were poor.
"Not what I expected " Read full review on TripAdvisor   4/8/2012 Vote      
   
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