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Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Smell
Appears in 104 comments. 
The following words were used in comments with Smell:
arrival (8)   bad (12)   bathroom (27)   carpet (7)   clean (8)   dirty (9)   hotel (14)   liked (21)   mildew (12)   mold (11)   musty (15)   not (13)   old (8)   paper (5)   poorly (5)   room (81)   shower (7)   small (14)   smoke (22)   wall (9)    
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1. the renovated rooms have an awful toilet smell.
"Hotel from HELL...bed bugs " Read full review on TripAdvisor   5/22/2012 Vote      
2. The hotel is clean and smells decent.
"Good Solid Choice - Nice Clean Big Rooms, Great Gym, and Ok Food and Service " Read full review on TripAdvisor   5/9/2012 Vote      
3. Not only was the room hot and humid with the smell of mildew, but the window was completely boarded up so no sunlight could enter in.
"Not too impressed.. " Read full review on TripAdvisor   2/20/2012 Vote      
4. When I entered the bathroom, I smelled mildew, and sure enough the shower curtain was quite dirty.
"Great location but spotty customer service ! " Read full review on TripAdvisor   12/27/2011 Vote      
5. Still had that new carpet smell.
"Great Stay, Great Service, Nothings Perfect, Its NYC. " Read full review on TripAdvisor   11/5/2011 Vote      
6. The bathroom smelled even worse of mildew and the shower/bath tub was old and so worn that I did not want to use it because it was difficult to tell if it was just old or if it was dirty.
"We will never stay here again! " Read full review on TripAdvisor   10/31/2011 Vote      
7. When we arrived to the room it was small even for NYC standards and had an overwhelming smell of mildew.
"We will never stay here again! " Read full review on TripAdvisor   10/31/2011 Vote      
8. As the rooms on the lower floors looked and smelled like they were in need of a major over haul we did have to make a request for some of the people in our party to be relocated since the mold was so bad in their room.
"above average " Read full review on TripAdvisor   10/14/2011 Vote      
9. The carpet smelled bad.
"Request an updated guest room " Read full review on TripAdvisor   9/28/2011 Vote      
10. I asked it to be cleaned but the smell remained for my entire four day stay.
"Great Location but that's it " Read full review on TripAdvisor   9/26/2011 Vote      
   
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