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Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Inconvenient
Appears in 31 comments. 
The following words were used in comments with Inconvenient:
change (3)   condition (3)   hotel (6)   liked (3)   lobby (4)   location (6)   management (3)   nice (3)   night (4)   noise (2)   not (6)   offers (3)   pool (7)   problem (4)   renovation (2)   restroom (2)   room (13)   staff (3)   street (5)   upgraded (2)    
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1. Explaining that it was our inconvenience and not the hotel's to move we insisted on a room change.
"Manhattan madness " Read full review on TripAdvisor   5/1/2012 Vote      
2. So I say ok, thinking I'm getting a nice upgrade or something due to all the inconvenience.
"For that price......You can find better...... " Read full review on TripAdvisor   4/4/2012 Vote      
3. The inconvenient came when the bellboy (a 45 years old short guy) obtrusive ''insisted'' to carry out our luggage.
"Very good location " Read full review on TripAdvisor   1/23/2012 Vote      
4. When your traveling for business this is inconvenient.
"Just OK " Read full review on TripAdvisor   10/18/2011 Vote      
5. All he said was 'what is your room number and name' when the proper response should have been more like 'I am terribly sorry for the inconvenience.
"Poor value. Not up to par with the Sheraton brand " Read full review on TripAdvisor   8/23/2011 Vote      
6. She sounded annoyed that we were not already aware construction would be taking place and did not apologize for the inconvenience.
"No Rest, No Peace, No Sleep... " Read full review on TripAdvisor   4/26/2011 Vote      
7. He offered us several amenities as an apology for the inconvenience, and asked me to check back with the front desk the next day on moving our rooms (which I did, and the proper rooms had been blocked for us all day to check in to at our convenience).
"From Nightmare to Fabulous...in 15 minutes. " Read full review on TripAdvisor   3/21/2011 Vote      
8. When Kenny arrived he personally met us in the lobby and upgraded our room for the inconvenience.
"Staff went above and beyond to make our stay comfortable admist renovation, excellent location " Read full review on TripAdvisor   1/18/2011 Vote      
9. Now this is all well and good, an extraordinary condition leading to a well worded communication appealing sensibility of the weather BUT there was no gesture from hotel management to compensate inconvenience.
"Would not pay a nickel " Read full review on TripAdvisor   1/15/2011 Vote      
10. Pool is located across street at another hotel (kind of an inconvenience).
"Wonderful! " Read full review on TripAdvisor   10/31/2010 Vote      
   
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