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Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 129 comments. 
The following words were used in comments with Poor:
amenity (7)   bathroom (9)   bed (7)   change (6)   condition (10)   dark (7)   food (7)   great (7)   hotel (26)   lighting (9)   location (13)   not (19)   quality (8)   room (67)   service (38)   small (9)   staff (9)   toilets (7)   wall (8)   water (6)    
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1. This became an even greater problem, because the signal strength is so poor, each device needed to be logged on several times every day.
"" A great New York hotel" " Read full review on TripAdvisor   5/23/2012 Vote      
2. I work in the industry and to see such poor service from one of the Big Chains in the industry is very disappointing.
"Very Disappointing " Read full review on TripAdvisor   5/21/2012 Vote      
3. Just an example of poor service that was received.
"At face value...not a "bad" deal " Read full review on TripAdvisor   5/16/2012 Vote      
4. Staff: I've been to New York many times before, but have never experienced such poor attitudes by staff.
"All good! Except for the NY attitude. " Read full review on TripAdvisor   4/17/2012 Vote      
5. A note of constructive criticism for Devon, the bathroom door can use some paint near the bottom and the bathroom door frame shows a poor quality repair from some prior problem.
"After 26 yrs. since being there, I have a "new" view of New York! " Read full review on TripAdvisor   4/15/2012 Vote      
6. poor Sheraton.
"Great location....but thats about ALL i have to say that is positive... " Read full review on TripAdvisor   12/27/2011 Vote      
7. The security guy funneled everyone between three tables for an hour and several people were crushed or injured due to their poor crowd control system.
"Thanksgiving Visit " Read full review on TripAdvisor   11/28/2011 Vote      
8. Not willing to take a chance on the non-renovated rooms (I had read too made poor reviews), I paid the upgrade fee.
"OK but not too impressed " Read full review on TripAdvisor   11/27/2011 Vote      
9. The noise insulation between the rooms is poor, so we could in detail follow the conversation and all the other things, that our neighbors had, returning home each night at about 3am.
"Good location, not worth the money " Read full review on TripAdvisor   11/9/2011 Vote      
10. The shower head spewed water with such force and the design was so poor that the floor was sopping wet after each shower.
"Not at all worth the price. " Read full review on TripAdvisor   10/10/2011 Vote      
   
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