Sheraton New York Hotel and Towers, New York City, Bad

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Rank

45th

Out of 676

Sheraton New York Hotel and Towers	Average Price: $404 Check Rates

Hotel Class:

811 7TH AVE ON 53RD STREET New York

New York City, 10019 View map

4-Star Hotel Rank: 21 of 106
Average review rating: 3.79

OpinionWell Value Index: 4

Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)

SAFE TO BOOK ? (4/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (20) annoy (32) avoid (44) bad (158) bed bugs (68) broken (42) complain (86) complaint (49) cramped (25) dated (31) difficult (35) dingy (21) dirty (104) disappoint (105) disgust (22) dump (31) expensive (127) filthy (26) frustrated (18) hard (59) horrible (45) inconvenient (17) issue (134) lack (24) loud (60) mess (17) mildew (20) mistake (22) mold (40) negative (74) noise (186) noisy (69) outdated (17) peeling (24) poor (44) pricey (34) problem (177) ridiculous (33) rock (27) rude (109) shabby (24) slow (49) smell (70) terrible (48) tiny (79) uncomfortable (32) unfortunate (40) worn (43) worst (54) wrong (39)

Bad	Appears in 248 comments.

The following words were used in comments with Bad:
bathroom (18) bed (8) carpet (11) clean (11) experience (29) floor (9) good (12) hotel (62) liked (10) location (11) need (14) new (8) not (58) reviews (21) room (77) service (25) shower (9) small (8) smell (12) staff (11)

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1. I needed a place badly on short term notice and my experience with Sheraton was good, mainly from an exceptional Addis Abeba Sh.

"$499 for cattle class " Read full review on TripAdvisor 5/16/2012 Vote

2. I am not one to complain easily but if you pay this amount for a room and the service is THIS bad, then yes.

"$499 for cattle class " Read full review on TripAdvisor 5/16/2012 Vote

3. I admit that some of the reviews had me worried, but we didn't have any of the bad service experiences that were described.

"Great location, pleasant stay (and a couple suggestions) " Read full review on TripAdvisor 4/24/2012 Vote

4. I would probably stay here again because the good outweigh the bad.

"All good! Except for the NY attitude. " Read full review on TripAdvisor 4/17/2012 Vote

5. The staff had really bad attitudes.

"All good! Except for the NY attitude. " Read full review on TripAdvisor 4/17/2012 Vote

6. The staff were very helpful but it was constantly crowded in the hallways and it may have been bad luck, but throughout the night, we could hear people talking loudly in the hallway outside our door.

"Acceptable for a Short Trip, Excellent Location. " Read full review on TripAdvisor 4/16/2012 Vote

7. Can from airport costs $45 an the traffic can be quite bad but that was to be expected.

"Good location and comfortable. " Read full review on TripAdvisor 3/20/2012 Vote

8. close to two subway stops and times square, but far enough away from bad noise.

"Very nice hotel North of Times Square " Read full review on TripAdvisor 3/16/2012 Vote

9. The main lobby is always crowded because of lack of elevators, service is really bad, and rooms have the omnipresent scent of mold.

"Bad service " Read full review on TripAdvisor 3/5/2012 Vote

10. I was a bit nervous when I read several horrible reviews of this hotel, including pictures of bad, dirty, tiny rooms.

"Pleasantly Surprised " Read full review on TripAdvisor 2/26/2012 Vote