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Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Problem
Appears in 241 comments. 
The following words were used in comments with Problem:
bathroom (9)   bed (15)   bug (8)   cares (7)   desk (19)   elevator (8)   floor (8)   guest (7)   helpful (11)   hot (12)   hotel (50)   maintenance (7)   never (13)   new (9)   noise (10)   not (55)   price (7)   room (89)   small (11)   staff (25)    
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1. This became an even greater problem, because the signal strength is so poor, each device needed to be logged on several times every day.
"" A great New York hotel" " Read full review on TripAdvisor   5/23/2012 Vote      
2. Other problems that bring down the review from four to three.
"great location, but be ready to face the typical challenges of a massive hotel " Read full review on TripAdvisor   5/20/2012 Vote      
3. Practical for families but a real problem for people that do not know each other.
"great location, but be ready to face the typical challenges of a massive hotel " Read full review on TripAdvisor   5/20/2012 Vote      
4. Although I didn't have any problems, a person next to me at check in made a big stink and the staff handled it well.
"Great location for business, very big rooms for NYC " Read full review on TripAdvisor   5/18/2012 Vote      
5. On the third try they did finally get us into a room - at that point of having to stand in line at the front desk multiple times and the problems with their keys, bookings and computer system - they didn't end up charging us for the cot, thankfully.
"Great location, comfy beds - good deals on rooms to be found " Read full review on TripAdvisor   5/9/2012 Vote      
6. Elevators were not a problem.
"Great stay, great location " Read full review on TripAdvisor   5/7/2012 Vote      
7. Also, there is volume control on the tv that stops it from going past half volume which, in NYC is a problem since there is so much constant noise outside.
"Nice, clean, typical... Meh. " Read full review on TripAdvisor   4/28/2012 Vote      
8. The bed was very comfortable and we did not have any problems with 'noisy' hallways or adjoining rooms.
"Wonderful hotel for our anniversary weekend! " Read full review on TripAdvisor   4/24/2012 Vote      
9. Told him our problem and asked to be moved, he told me that if people are having a party to call security.
"Nightmare " Read full review on TripAdvisor   4/22/2012 Vote      
10. The rooms were clean and room service OK - it feels as though it works to a standard format but not above it - for example there were three of us in the room but they only provided two cups - none of this was a problem so we did not bother to raise the subject as we were not there to spend time in our room.
"Excellent Location " Read full review on TripAdvisor   4/22/2012 Vote      
   
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