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OpinionWell
Rank
45th
Out of 676

Sheraton New York Hotel and Towers

Average Price: $404  
 
Hotel Class:
811 7TH AVE ON 53RD STREET New York
New York City, 10019 View map  
4-Star Hotel Rank: 21 of 106
Average review rating: 3.79
OpinionWell Value Index: 4
Traveler reviews analyzed: BedBugRegistry (39) , Expedia (56) , MyTravelGuide (2067) , TripAdvisor (1614) , YahooTravel (82)
SAFE TO BOOK ? (4/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Lack
Appears in 71 comments. 
The following words were used in comments with Lack:
amenity (6)   bed (7)   comfortable (5)   complain (4)   facilities (5)   floor (4)   good (6)   great (4)   helpful (6)   hotel (25)   lacking (75)   lobby (7)   location (6)   most (5)   new (6)   room (31)   sad (4)   service (12)   small (7)   staff (7)    
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1. Massive size goes hand-in-hand with lack of attention to details.
"great location, but be ready to face the typical challenges of a massive hotel " Read full review on TripAdvisor   5/20/2012 Vote      
2. The lack of free wi-fi, except in the lobby, always rankles.
"Chain-hotel bland but very nice " Read full review on TripAdvisor   4/9/2012 Vote      
3. The hotel lacks character, but that is to be expected from a big chain.
"Chain-hotel bland but very nice " Read full review on TripAdvisor   4/9/2012 Vote      
4. We did not dine in the hotel because, from what we saw, it lacked what the above offered.
"Location is the key with a comfortable stay " Read full review on TripAdvisor   3/27/2012 Vote      
5. There is also a restaurant/deli/grocery out the side door of the hotel and on the same block that was much more reasonable but, again, lacking charm, but reasonable food and reasonable prices (for New York).
"A good convention hotel " Read full review on TripAdvisor   3/18/2012 Vote      
6. The main lobby is always crowded because of lack of elevators, service is really bad, and rooms have the omnipresent scent of mold.
"Bad service " Read full review on TripAdvisor   3/5/2012 Vote      
7. However, it was very stark and lacking in amenities.
"Good location, hotel was just OK. " Read full review on TripAdvisor   1/21/2012 Vote      
8. Bed size aside, the room was teeny (par for the course in NY I know,) dingy,completely tired and lacking in most ameneties I've come to expect from a business class hotel.
"Teeny tiny tired room " Read full review on TripAdvisor   12/29/2011 Vote      
9. Now because of the lack of response we are contacting the NYC Health Dept as it is completely unacceptable.
"Dirty Hotel, Under Construction, got bitten by a BUG in our room.... " Read full review on TripAdvisor   12/27/2011 Vote      
10. The hotel was clearly too run down and in lack of maintenance.
"Overcrowded " Read full review on TripAdvisor   12/9/2011 Vote      
   
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