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OpinionWell
Rank
3rd
Out of 415

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map  
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Unfortunate
Appears in 14 comments. 
The following words were used in comments with Unfortunate:
buffet (2)   hotel (2)   nice (2)   not (3)   room (2)    
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1. unfortunately, our experience began its steady downhill descent when we settled into our room only to find that the AC was not working (normally in March this would not be a problem, but it just so happened that temps were pushing 80 that day).
"A change in management? " Read full review on TripAdvisor   3/19/2012 Vote      
2. unfortunately, I must echo the comments of another review who said their suite smelled of body odor.
"Very Good Hotel in Excellent Location " Read full review on TripAdvisor   1/1/2012 Vote      
3. unfortunately we lost our camera during Halloween celebrations and we asked the hotel staff to assist in its return.
"Service was outstanding! " Read full review on TripAdvisor   11/30/2011 Vote      
4. But having said that, there are plenty of restaurants and bars within a stone's throw to avoid this unfortunate hotel management miscalculation of their guests tolerance to overpricing.
"A hotel that did not disappoint again on our second stay there " Read full review on TripAdvisor   8/14/2011 Vote      
5. It was just another unfortunate negative of our stay.
"Lovely hotel, a couple issues " Read full review on TripAdvisor   7/8/2011 Vote      
6. No buffet breakfast unfortunately, good food though, very fresh, but too expensive provided the absence of buffet.
"Good hotel, good location, disappointing view and breakfast, too expensive " Read full review on TripAdvisor   6/6/2011 Vote      
7. I've been welcomed by a french young girl who was efficient and quick, exactly what a traveller needs after a long journey but nobody offered help to escort me in the room with all the bags and it's a bit unfortunate.
"great design, excellent comfort and perfect location " Read full review on TripAdvisor   6/22/2010 Vote      
8. The tub was nice but lacking tho as it was not large enough for 2 people unfortunately, glass shower was great.
"I'd stay again anytime " Read full review on TripAdvisor   4/3/2010 Vote      
9. unfortunately, we still didn't have the sheets.
"Beautiful hotel " Read full review on TripAdvisor   7/12/2009 Vote      
10. unfortunately, our elder daughter took ill on the first night of our stay and had to spend the rest of the time in hospital before she was discharged and considered well enough to fly down to florida.
"excellent hotel - staff so helpful in crisis; can't wait to return " Read full review on TripAdvisor   3/16/2009 Vote      
   
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