Sofitel Chicago, Chicago, Terrible

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (8) annoy (5) avoid (8) bad (37) big deal (5) broken (5) chipped (5) complain (17) complaint (28) dated (5) difficult (12) disappoint (61) downside (14) errors (4) expensive (50) hard (23) hardly (7) hassle (5) horrible (4) inconvenient (5) issue (41) lack (13) loud (8) lousy (4) mistake (5) negative (24) noise (30) noisy (14) odor (5) overpriced (5) poor (12) pretentious (6) pricey (20) problem (56) ridiculous (4) rock (5) rude (5) sad (5) shame (5) shock (4) slow (10) smell (27) sophisticated (12) terrible (7) tiny (12) too small (7) unfortunate (11) weird (4) worn (5) wrong (21)

Terrible

Appears in 10 comments.

The following words were used in comments with Terrible:
concierge (2) helpful (2) hotel (4) room (5) service (4) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The decor is terrible.

"Not Great " Read full review on TripAdvisor 12/5/2011 Vote

2. This was terrible, since I was on Pacific time, so it was like being woken at 4 AM.

"Not up to par " Read full review on TripAdvisor 8/30/2011 Vote

3. my one issue with the rooms - our mobiles had terrible service unless we stood just next to the window - but i guess the hotel cant really help that.

"Great hotel with a fantastic location if you're into shopping :) " Read full review on TripAdvisor 4/21/2010 Vote

4. Our room overlooked the western part of the city, which isn't terribly inspiring, but the high-floor location improved it and was appreciated.

"Totally awesome. " Read full review on TripAdvisor 10/26/2009 Vote

5. I was originally booked at The Dana Hotel, but the hotel ended up being TERRIBLE, so I Checked out of the hotel immediately & moved to the Sofitel.

"Amazing!! " Read full review on TripAdvisor 8/15/2009 Vote

6. Very nice looking, comfortable beds, great room service, contemporary, younger crowd, but service was terrible.

"Worst Hotel For The Money " Read full review on TripAdvisor 3/24/2008 Vote

7. terrible Service, Lazy Doormen/bellmen/concierge/valet, Lack of Respect, allow dogs to bark all morning after multiple complaints, Phantom charges to room, front dest at checkout and checkin were pompus.

"Worst Hotel For The Money " Read full review on TripAdvisor 3/24/2008 Vote

8. You could`nt quite see the Hancock tower from the room, but the view wasn`t terrible.

"Great place in a great location " Read full review on TripAdvisor 2/18/2007 Vote

9. terrible view.

Read full review on MyTravelGuide 9/8/2006 Vote

10. Having arrived from the UK on a Sunday after a 7-hour flight with terrible toothache, the Concierge was just so kind and helpful.

"Just stay there ... " Read full review on TripAdvisor 5/23/2006 Vote