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OpinionWell
Rank
3rd
Out of 415

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map  
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Slow
Appears in 14 comments. 
The following words were used in comments with Slow:
bar (2)   bed (2)   breakfast (2)   drink (2)   elevator (3)   extra (2)   floor (2)   food (2)   good (2)   great (4)   low (2)   night (3)   not (3)   room (4)   service (7)    
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1. The restaurant is great, very low-key and delicious, with little extras brought out at no extra charge on slow nights.
"Wonderful hotel " Read full review on TripAdvisor   3/15/2012 Vote      
2. Only gripe is that the free wi-fi was very slow and cell phone service intermittent in the room.
"Loved it! " Read full review on TripAdvisor   2/29/2012 Vote      
3. - the picture hanging over the bed came down too low - so you could not sit up comfortably on the bed- newspaper provided was usa today- the wait for the elevators was slow - but this might be unfair on my part - it is a tall building.
"best beds ever " Read full review on TripAdvisor   12/2/2011 Vote      
4. The business center on the 2nd floor was full of very slow PCs although the 3rd floor had a faster Mac, where you could also print.
"Looks over Substance at this Boutique Hotel " Read full review on TripAdvisor   11/6/2011 Vote      
5. I think my only complaint was that the elevators were a little slow sometimes, but it didn't bother us very much.
"Very Modern " Read full review on TripAdvisor   7/29/2011 Vote      
6. Very slow and this was put down not to the waitress but the barman who was supposed to be making the drinks, he seemed to be more concerned with chatting to the single ladies at the bar than attending to his duties, also he was quiet noisy.
"Wonderful Location " Read full review on TripAdvisor   8/27/2010 Vote      
7. This may be a nitpick but 11pm Saturday room service was a little slow taking over 30 minutes for fruit and chocolate cake but perhaps we were a little antsy.
"Friendly helpful staff " Read full review on TripAdvisor   7/6/2010 Vote      
8. As the cab slowed to pick me up, the doorman continued to yell at me and blow his whistle as he started to run in my direction.
"Beware of the doormen... " Read full review on TripAdvisor   12/11/2009 Vote      
9. What made this be a 4-hotel instead of top score was; a mediocre concierge service, slow waiters during the breakfast and a very grumpy receptionist (despite the other to very good receptionist.
"Great hotel - needs slight improvement on service " Read full review on TripAdvisor   10/8/2009 Vote      
10. The one downside was the restaurant, where service was a little slow and the food not great value (surprising for a French-owned establishment).
"Even the cleaners smiled " Read full review on TripAdvisor   3/10/2008 Vote      
   
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