Sofitel Chicago, Chicago, Shame

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (8) annoy (5) avoid (8) bad (37) big deal (5) broken (5) chipped (5) complain (17) complaint (28) dated (5) difficult (12) disappoint (61) downside (14) errors (4) expensive (50) hard (23) hardly (7) hassle (5) horrible (4) inconvenient (5) issue (41) lack (13) loud (8) lousy (4) mistake (5) negative (24) noise (30) noisy (14) odor (5) overpriced (5) poor (12) pretentious (6) pricey (20) problem (56) ridiculous (4) rock (5) rude (5) sad (5) shame (5) shock (4) slow (10) smell (27) sophisticated (12) terrible (7) tiny (12) too small (7) unfortunate (11) weird (4) worn (5) wrong (21)

Shame

Appears in 6 comments.

The following words were used in comments with Shame:
great (2) hotel (2) night (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. That's a shame for such a sophisticated hotel.

"Excelent hotel, old matresses " Read full review on TripAdvisor 4/9/2012 Vote

2. - no assistance with luggage on check out (except for the guy who hails the taxis outside who was excellent)- pillows were lumpy shame as they spoilt a good bed- air conditioning too noisyWorst of all I filled in the feedback form that was sent by email and had an email from the director of customer services (I think) asking if everything was ok.

"Average " Read full review on TripAdvisor 8/25/2011 Vote

3. The breakfast room and bar are at ground level which seems a shame given the great views from higher up.

"Comfortable " Read full review on TripAdvisor 11/7/2009 Vote

4. Also, it is a shame that this and all 'luxury' hotels charge for wireless.

"Quiet Retreat in the Heart of Everything " Read full review on TripAdvisor 9/9/2009 Vote

5. Internet connection in the rooms is also not free, which is a shame as I had stayed at the Four Seasons only 2 months prior to this stay, and for about $10 more a night, the experience was night and day.

"Overrated " Read full review on TripAdvisor 9/9/2008 Vote

6. It`s a shame we didn`t try dinner; the menu looked great.

"Totally chic " Read full review on TripAdvisor 7/13/2005 Vote