Sofitel Chicago, Chicago, Lack

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (8) annoy (5) avoid (8) bad (37) big deal (5) broken (5) chipped (5) complain (17) complaint (28) dated (5) difficult (12) disappoint (61) downside (14) errors (4) expensive (50) hard (23) hardly (7) hassle (5) horrible (4) inconvenient (5) issue (41) lack (13) loud (8) lousy (4) mistake (5) negative (24) noise (30) noisy (14) odor (5) overpriced (5) poor (12) pretentious (6) pricey (20) problem (56) ridiculous (4) rock (5) rude (5) sad (5) shame (5) shock (4) slow (10) smell (27) sophisticated (12) terrible (7) tiny (12) too small (7) unfortunate (11) weird (4) worn (5) wrong (21)

Lack	Appears in 32 comments.

The following words were used in comments with Lack:
area (3) bar (2) bed (2) charm (2) coffee (5) cold (2) complaints (4) customer (3) disappoint (5) free (3) hotel (7) lacking (32) location (4) most (2) not (6) room (10) service (8) sheets (2) shower (2) suite (2)

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1. My only quibble with the room was minor and was a lack of seating, which suggested the room was really geared for a single occupant and not a couple.

"Excellent Chicago hotel " Read full review on TripAdvisor 4/29/2012 Vote

2. Although the location is very good, this property is lacking in several areas.

"Not Great " Read full review on TripAdvisor 12/5/2011 Vote

3. Surprising lack of free internet/Wi-Fi may convince you to choose a cheaper down-town hotel.

"Fine location for visit to Chicago " Read full review on TripAdvisor 11/15/2011 Vote

4. While plush CAN be an asset, they completely lacked enough support for the average customer.

"Looks over Substance at this Boutique Hotel " Read full review on TripAdvisor 11/6/2011 Vote

5. Maybe the Sofitel just lacks a wow factor on some level.

"You won't be disappointed! " Read full review on TripAdvisor 10/2/2011 Vote

6. in these high tech times, a shocking lack of outlets in the room.

"Chic Chicago, Modern, Clean, Cool. A "jazz" hotel. But where are the outlets? " Read full review on TripAdvisor 6/21/2011 Vote

7. Two tiny complaints: lack of free internet (for a 4* hotel this is a little tight); no coffee maker in room.

"Superb - if you can get a bargain " Read full review on TripAdvisor 5/20/2011 Vote

8. The restaurant service was a little cold, especially lacking mid-west charm, but I've found that at other Sofitels too.

"Another Great Sofitel " Read full review on TripAdvisor 9/8/2010 Vote

9. The restaurant service was a little cold, especially lacking mid-west charm, but I've found that at other Sofitels too.

"Another Great Sofitel " Read full review on TripAdvisor 9/8/2010 Vote

10. My only complaint which was solved immediatyely was the suite's ridiculous lack of closet space.

"Excellent experience " Read full review on TripAdvisor 6/19/2010 Vote