Sofitel Chicago, Chicago, Negative

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

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a bit small (8) annoy (5) avoid (8) bad (37) big deal (5) broken (5) chipped (5) complain (17) complaint (28) dated (5) difficult (12) disappoint (61) downside (14) errors (4) expensive (50) hard (23) hardly (7) hassle (5) horrible (4) inconvenient (5) issue (41) lack (13) loud (8) lousy (4) mistake (5) negative (24) noise (30) noisy (14) odor (5) overpriced (5) poor (12) pretentious (6) pricey (20) problem (56) ridiculous (4) rock (5) rude (5) sad (5) shame (5) shock (4) slow (10) smell (27) sophisticated (12) terrible (7) tiny (12) too small (7) unfortunate (11) weird (4) worn (5) wrong (21)

Negative

Appears in 30 comments.

The following words were used in comments with Negative:
few (3) free (2) good (5) gym (2) hotel (10) housekeeping (2) night (3) not (4) pillow (3) recommend (2) reviews (5) room (9) service (2) slight (2) small (2) staff (2) style (2) television (3) view (2) water (2)

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1. Cannot say a negative thing about our time at this hotel.

"Great time for a family wedding! " Read full review on TripAdvisor 3/30/2012 Vote

2. Service was good, the only negative was a recommendation we asked for on our first night, jet-lagged and hungry we asked the concierge to recommend a good restaurant, local, something with a relaxed atmosphere and easy food i.

"Lovely hotel, great location " Read full review on TripAdvisor 12/27/2011 Vote

3. A couple negative things were not getting my wake-up call (desk clerk apparently didn't get it entered) and a small housekeeping issue.

"Excellent hotel " Read full review on TripAdvisor 12/20/2011 Vote

4. I really have no negatives in regards to the Sofitel.

"Another great weekend at the Sofitel Chicago " Read full review on TripAdvisor 12/13/2011 Vote

5. Don't think i have anything negative to say about the Sofitel Water Tower.

"beautiful lobby, great service, great location " Read full review on TripAdvisor 10/24/2011 Vote

6. I can't think of anything negative about this hotel.

"Great hotel and location " Read full review on TripAdvisor 10/13/2011 Vote

7. Basically: no real negatives to mention, a good location in the city, at the right price.

"You won't be disappointed! " Read full review on TripAdvisor 10/2/2011 Vote

8. It was just another unfortunate negative of our stay.

"Lovely hotel, a couple issues " Read full review on TripAdvisor 7/8/2011 Vote

9. that was the only negative.

"I chose to stay again : Great location, trendy, French , sophisticated " Read full review on TripAdvisor 5/25/2011 Vote

10. There were only a few slight negatives but they were easily overlooked: the water from our sink wasn't clear, and our television's sync was off by a frame.

"Solid luxury with a great price " Read full review on TripAdvisor 1/23/2011 Vote