Sofitel Chicago, Chicago, Bad

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Rank

3rd

Out of 415

Sofitel Chicago	Average Price: $283 Check Rates

Hotel Class:

20 East Chestnut Street - Downtown

Chicago, 60611 View map

4-Star Hotel Rank: 2 of 39
Average review rating: 4.62

OpinionWell Value Index: 9

Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (8) annoy (5) avoid (8) bad (37) big deal (5) broken (5) chipped (5) complain (17) complaint (28) dated (5) difficult (12) disappoint (61) downside (14) errors (4) expensive (50) hard (23) hardly (7) hassle (5) horrible (4) inconvenient (5) issue (41) lack (13) loud (8) lousy (4) mistake (5) negative (24) noise (30) noisy (14) odor (5) overpriced (5) poor (12) pretentious (6) pricey (20) problem (56) ridiculous (4) rock (5) rude (5) sad (5) shame (5) shock (4) slow (10) smell (27) sophisticated (12) terrible (7) tiny (12) too small (7) unfortunate (11) weird (4) worn (5) wrong (21)

Bad	Appears in 52 comments.

The following words were used in comments with Bad:
$ (4) bar (3) bed (3) breakfast (4) desk (3) experience (5) good (6) great (6) hotel (19) location (4) nice (5) not (21) price (4) room (17) service (5) small (3) value (4) view (7) water (3) well (5)

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1. I, on the other hand, had a difficult time sleeping on it with my bad back.

"Nice hotel - great location " Read full review on TripAdvisor 3/31/2012 Vote

2. We hoped it would be a pleasant experience but it turned out badly.

"Excellent Accommodation and Outstanding Customer Service " Read full review on TripAdvisor 3/30/2012 Vote

3. Maybe the front desk manager was just having a bad day.

"A change in management? " Read full review on TripAdvisor 3/19/2012 Vote

4. The room was small our view was of the office building behind us, but not bad.

"Good stay could have been better. " Read full review on TripAdvisor 2/20/2012 Vote

5. Overall? Have never had a bad experience in a half a dozen stays now.

"Always a solid experience " Read full review on TripAdvisor 2/20/2012 Vote

6. The maids made sure that the room was spotless at times a bit over helpful not that it was a bad thing.

"The best hotel I have ever stayed at!! " Read full review on TripAdvisor 1/3/2012 Vote

7. Service is not bad, but not great either.

"Not Great " Read full review on TripAdvisor 12/5/2011 Vote

8. After a few bad choices of hotels, we decided to stay at a newer hotel (slightly pricier)and we chose the Sofitel after walking by on several occasions in past visits.

"Great Choice for Chicago " Read full review on TripAdvisor 11/17/2011 Vote

9. Also note that cell phone service is pretty bad in this location.

"Great location " Read full review on TripAdvisor 9/13/2011 Vote

10. I am not sure if it was a water heater, bad pipes, or just someone taking a shower, but it was loud enough to wake me and keep me awake.

"Not up to par " Read full review on TripAdvisor 8/30/2011 Vote