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OpinionWell
Rank
3rd
Out of 415

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map  
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Hardly
Appears in 38 comments. 
The following words were used in comments with Hardly:
accommodating (3)   bathroom (3)   bed (7)   complaints (4)   decorate (3)   floor (4)   friendly (3)   hard (38)   hotel (6)   location (5)   not (6)   rock (3)   room (9)   small (3)   staff (4)   suite (2)   useful (3)   view (3)   well (2)   wondering (2)    
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1. The only real complaint I have about the room was there is not a dresser for your clothes, there is a very small closet we could hardly hang our coats and a few shirts.
"Good stay could have been better. " Read full review on TripAdvisor   2/20/2012 Vote      
2. It was hard to leave the room as it was so well appointed along with the above mentioned views.
"Perfect place to stay " Read full review on TripAdvisor   12/30/2011 Vote      
3. My only complaint was the bathroom - the doors were noisy to close and there was a two inch space beneath the door and the floor, and the hard, cold floors could use a soft, fluffy bathmat or two.
"Elegant, comfortable, good location " Read full review on TripAdvisor   10/24/2011 Vote      
4. It looks like I will learn my lesson the hard way, and can only warm people that this company is not customer friendly.
"Using "Get a room . com" " Read full review on TripAdvisor   9/5/2011 Vote      
5. The door staff only opened the door half of the time and hardly said a word.
"Nice, modern hotel " Read full review on TripAdvisor   8/15/2011 Vote      
6. With its sleek, modern decor and super congenial staff, it's hard to go wrong staying at the Sofitel when visiting Chicago.
"What a bathroom! " Read full review on TripAdvisor   7/6/2011 Vote      
7. Oh, and the 'hall of mirrors' around the 2nd floor elevators is confusing - someone went crazy with the mirrors, with the result that it's hard to see that's where the bathrooms are for meeting spaces.
"Great hotel, great location " Read full review on TripAdvisor   3/31/2011 Vote      
8. The rooms are modern, very clean and the beds are soooo comfortable (in fact we found it hard to get up every morning because it was so cozy).
"Absolutely fabulous! " Read full review on TripAdvisor   7/21/2010 Vote      
9. The staff are most professional and friendly, the accommodations high-quality and the location is hard to beat.
"Sofitel continues to deliver " Read full review on TripAdvisor   6/1/2010 Vote      
10. It's hard to find a better location in Chicago: on a quiet street just a block and a half off Michigan Avenue near Water Tower and Water Tower Place.
"Perfect Location, Okay Value " Read full review on TripAdvisor   4/15/2010 Vote      
   
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