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OpinionWell
Rank
3rd
Out of 415

Sofitel Chicago

Average Price: $283  
 
Hotel Class:
20 East Chestnut Street - Downtown
Chicago, 60611 View map  
4-Star Hotel Rank: 2 of 39
Average review rating: 4.62
OpinionWell Value Index: 9
Traveler reviews analyzed: Expedia (42) , MyTravelGuide (134) , Travelocity (5) , TripAdvisor (896) , YahooTravel (21)
SAFE TO BOOK ? (1/5 issues found)
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Complaint
Appears in 49 comments. 
The following words were used in comments with Complaint:
$ (4)   area (4)   bar (4)   bathroom (5)   coffee (4)   complaints (49)   great (6)   hard (4)   hotel (8)   lacking (4)   museums (2)   noise (3)   not (3)   price (2)   room (14)   service (9)   size (2)   small (4)   tiny (2)   valet (2)    
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1. Great layout and no complaints what-so-ever.
"Top notch hotel in the heart of Chicago " Read full review on TripAdvisor   4/4/2012 Vote      
2. My only complaint was a somewhat awkward bathroom arrangement: no closed toiltet area and annoying wood dors which opened out.
"Very comfortable " Read full review on TripAdvisor   3/27/2012 Vote      
3. The only real complaint I have about the room was there is not a dresser for your clothes, there is a very small closet we could hardly hang our coats and a few shirts.
"Good stay could have been better. " Read full review on TripAdvisor   2/20/2012 Vote      
4. My only complaint was the bathroom - the doors were noisy to close and there was a two inch space beneath the door and the floor, and the hard, cold floors could use a soft, fluffy bathmat or two.
"Elegant, comfortable, good location " Read full review on TripAdvisor   10/24/2011 Vote      
5. My only slight complaint was no top sheet, just the duvet (must be a French thing?) Great customer service right down to offering guests umbrellas during a downpour.
"A Lovely Hotel Stay " Read full review on TripAdvisor   9/12/2011 Vote      
6. I think my only complaint was that the elevators were a little slow sometimes, but it didn't bother us very much.
"Very Modern " Read full review on TripAdvisor   7/29/2011 Vote      
7. My only complaint would be that our king sized bed was two twins stuck together.
"Fabulous hotel, I'll come and stay again! " Read full review on TripAdvisor   5/28/2011 Vote      
8. Two tiny complaints: lack of free internet (for a 4* hotel this is a little tight); no coffee maker in room.
"Superb - if you can get a bargain " Read full review on TripAdvisor   5/20/2011 Vote      
9. The only small complaint/suggestion was that a couple times when I went outside there was no bellman to provide directions or otherwise answer questions.
"Great hotel, great location " Read full review on TripAdvisor   3/31/2011 Vote      
10. My only complaint was the unpleasant potpourri smell in the lobby and the bar.
"Comfortable hotel in the perfect location. " Read full review on TripAdvisor   12/12/2010 Vote      
   
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