9. I called the hotel to inquire whether they would match the rate and although they acknolwedged that that rate should not have been available on Orbitz as it was the day before the arrival date and non-cancellable rates typcially become unavailable 2-3 days prior to arrival, they matched the rate which meant I didn`t have to go through the trouble of cancelling my reservation with the hotel and then re-booking through Orbitz.