The Waldorf Astoria, New York City, Staff

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Rank

51st

Out of 676

The Waldorf Astoria	Average Price: $432 Check Rates

Hotel Class:

301 Park Avenue

New York City, 10022 View map

4-Star Hotel Rank: 23 of 106
Average review rating: 3.84

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (17) , Expedia (82) , MyTravelGuide (375) , Travelocity (26) , TripAdvisor (2212) , YahooTravel (133)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (79) bar (366) bath (95) bathroom (608) bed (393) bill (72) breakfast (410) brunch (95) charge (107) check in (452) check out (64) closet (69) complimentary (87) concierge (218) cost (130) deal (99) decor (137) dinner (106) food (269) front desk (159) hotel (3727) housekeeping (74) lobby (837) location (785) lunch (53) maid (53) manager (88) mini bar (48) money (194) parking (37) pillow (72) price (352) rate (172) recommend (228) restaurant (338) room (3769) room service (229) service (901) shower (199) spa (38) staff (1019) street (121) suite (505) towel (70) tub (48) value (72) view (271) walk (252) walk in (43) wireless (87)

Staff

Appears in 1019 comments.

87% wrote positive comments about staff

The following words were used in comments with Staff:
clean (42) concierge (43) desk (60) extremely (46) friendly (212) good (49) great (91) helpful (254) hotel (261) lobby (59) location (46) nice (68) professional (49) reception (47)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Overall I would say as a family we had a very comfortable stay at the hotel and the staff were very helpful.

"Very good but not as a stunning as I expected. " Read full review on TripAdvisor 5/23/2012 Vote

2. The staff are fairly helpful but I was a bit disappointed with the amenities allowed to Diamond members.

"Couldn't have been better! " Read full review on TripAdvisor 5/21/2012 Vote

3. Everything was perfect, from the large, newly-renovated room facing Park Avenue to the always-helpful staff.

"STAY ELSEWHERE- 5 Star Lobby, ZERO star Room " Read full review on TripAdvisor 5/21/2012 Vote

4. The hotel staff is extremely attentive and will promptly assist you in any way.

"Historic venue " Read full review on TripAdvisor 5/20/2012 Vote

5. The fitness room is very nice, plenty of towels, bottled water and helpful staff.

"Historic venue " Read full review on TripAdvisor 5/20/2012 Vote

6. Breakfast at Oscar's--a more everyday place--was quite nice, and again, the staff bringing coffee and orange juce were attentive and very pleasant.

"Personal service from really nice people " Read full review on TripAdvisor 5/17/2012 Vote

7. the reception staff very very pleasant.

"Pure decadence " Read full review on TripAdvisor 5/17/2012 Vote

8. The staff was wonderfully polite, friendly, and professional.

"Charming, historical " Read full review on TripAdvisor 5/15/2012 Vote

9. Whilst we didn't feel like your typical Waldorf guests, we were treated with respect and care by the staff there.

"Celebratory Stay May 2012 " Read full review on TripAdvisor 5/14/2012 Vote

10. Beautiful hotel inside, great location in the city, plenty bars and restaurants nearby and a few blocks from Times Square but it is overly expensive, even for New York, and a couple of the staff could use some help with their attitude to paying guests.

"Great location but not impressed by some of the service " Read full review on TripAdvisor 5/13/2012 Vote