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The Waldorf Astoria
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OpinionWell
Rank
51st
Out of 676
The Waldorf Astoria
Average Price: $432
Check Rates
Hotel Class:
301 Park Avenue
New York City, 10022
View map
4-Star Hotel Rank:
23 of 106
Average review rating:
3.84
OpinionWell Value Index:
3
Traveler reviews analyzed:
BedBugRegistry
(
17
)
,
Expedia
(
82
)
,
MyTravelGuide
(
375
)
,
Travelocity
(
26
)
,
TripAdvisor
(
2212
)
,
YahooTravel
(
133
)
SAFE TO BOOK ?
(3/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
There are recent comments about
Construction
,
Renovation
.
Noise:
Recent comments
complained about noise.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(79)
bar
(366)
bath
(95)
bathroom
(608)
bed
(393)
bill
(72)
breakfast
(410)
brunch
(95)
charge
(107)
check in
(452)
check out
(64)
closet
(69)
complimentary
(87)
concierge
(218)
cost
(130)
deal
(99)
decor
(137)
dinner
(106)
food
(269)
front desk
(159)
hotel
(3727)
housekeeping
(74)
lobby
(837)
location
(785)
lunch
(53)
maid
(53)
manager
(88)
mini bar
(48)
money
(194)
parking
(37)
pillow
(72)
price
(352)
rate
(172)
recommend
(228)
restaurant
(338)
room
(3769)
room service
(229)
service
(901)
shower
(199)
spa
(38)
staff
(1019)
street
(121)
suite
(505)
towel
(70)
tub
(48)
value
(72)
view
(271)
walk
(252)
walk in
(43)
wireless
(87)
See more
Front desk
Appears in 159 comments.
72% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
friendly
(10)
great
(7)
helpful
(15)
hotel
(14)
housekeeping
(6)
lobby
(9)
management
(13)
nice
(15)
night
(6)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
I have a hilton honors card and am upgraded at all hotels, the upgraded room (which the
front desk
said is one of the best) was a complete dump.
"Historical, old New York City, Fabulous lobby. "
Read full review
on
TripAdvisor
5/20/2012
Vote
2.
I have a hilton honors card and am upgraded at all hotels, the upgraded room (which the
front desk
said is one of the best) was a complete dump.
"Honest Review from a experienced traveler... "
Read full review
on
TripAdvisor
5/17/2012
Vote
3.
but service was nice First
front desk
person we got had no clue what was going on and failed to notify us about our hotel credit.
"Expensive, but Fun - minus construction "
Read full review
on
TripAdvisor
5/9/2012
Vote
4.
We checked in, the
front desk
was lovely, but the people in front of us complained about the scaffolding covering their room.
"Not worth the money "
Read full review
on
TripAdvisor
5/1/2012
Vote
5.
When we checked in on April 14, the very nice woman at the
front desk
gave us a complimentary upgrade and we ended up with a beautiful, big, corner room on the 30th floor of the Waldorf Towers, facing uptown.
"Wonderful Waldorf "
Read full review
on
TripAdvisor
4/21/2012
Vote
6.
Only thing nice was the check in experience at the
front desk
, which was quite welcoming.
"Tired and old "
Read full review
on
TripAdvisor
4/1/2012
Vote
7.
Very nice lobby, exceptional welcoming staff between valet the cincierge and
front desk
I got very excited that I would be pampered They definitely did their job well.
"Well let's just say location location location.... History Yes.... Rooms uh well average.... "
Read full review
on
TripAdvisor
2/25/2012
Vote
8.
I think that I was greated by 6 different people before I ever reached the
front desk
.
"Great Service - Older Rooms "
Read full review
on
TripAdvisor
2/17/2012
Vote
9.
The staff are all first class from
front desk
to bell boys.
"A must !!!! "
Read full review
on
TripAdvisor
1/18/2012
Vote
10.
so good (ask at the
front desk
, they gave us directions).
"Special Trip - Nice Hotel "
Read full review
on
TripAdvisor
1/11/2012
Vote
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